Tesco misprice discussion area part 17

superflygal

Constantine wrote:

I do not think there is anything wrong with using multiple coupons like that myself. Poor control maybe, but at least the item required is purchased and the use of the coupon/s is budgeted for.

Returning it for a refund is abuse if the coupon element is returned. Using invalid vouchers from other retailers is abuse. Trying to use out of date vouchers is abuse.

Hi Constantine, Are you saying if someone buys a jacket for say £50 and uses a voucher for £10. Who then tries item on at home, and finds it unsuitable, returns it to the store, where there is nothing else suitable, that they should NOT have a refund of the £50?

IMO the £10 off £50 is like Ts giving one a voucher for a tenner. What would you suggest happens in this instance?

Superflygal x

ben500

Constantine wrote:

I do not think there is anything wrong with using multiple coupons like that myself. Poor control maybe, but at least the item required is purchased and the use of the coupon/s is budgeted for.

Returning it for a refund is abuse if the coupon element is returned. Using invalid vouchers from other retailers is abuse. Trying to use out of date vouchers is abuse.

I have to contest your reasoning here, "offer to treat" whilst the above could be said if you are scanning at the self scan it cannot be said if you are at a manned/womanned <-- this for the "wimmin" checkout as you are merely presenting your offer of payment, if it is accepted it is accepted job done no comeback this is our system in this country. I've said it many times before if I offer a vendor a dustbin lid and a stocking full of strawberry jam in exchange for my Nintendo wii with free nunchuck and copy of Zelda {Father Christmas I hope your watching} and the vendor accepts there is nothing whatsoever untoward about the transaction and a legal contract has been formed.

I wouldn't attempt this with your stocking filled with Marmite though as it is hated by as many people it is loved by and your chances of the sale going through would be somewhat diminished. It also has no lumps to contain it within the confines of the stocking, fishnets are not recommended.

I'd point out also that I wouldn't expect any change in the above transaction but if that was relevant then the form of this can also be negotiated, perhaps 48" plasma and half a goats leg?

Not forgetting no condition can be imposed post contract that was not present at the time of inception. Ie:
I purchase an item for £50 submitting a coupon to the value of £10, I return the product and I only receive the £40 cash but not my coupon? I have now been deprived of £10 purchasing power that I had prior to contract, there is no disclaimer on the coupon to advise of this and therefore this condition cannot be imposed.

Odd_Fellow

Constantine wrote:

http://www.urbandictionary.com/define.php?term=dripple

I am so stealing that word, just got to work out a way to use it in everyday conversation

That'll teach me to sub my own text a little better in future! I, of course, meant "dribble".

:rotfl:

Odd_Fellow

zultan wrote:

Because they're not expecting their customers to use the coupons for fraud against them?

Fraud? That's an exceedingly strong word. Terribly imotive, confrontational, and potentially libellous.

Odd_Fellow

ben500 wrote:

edit....

This thread based solely on the inability of Tesco's to resolve the chasm within it's pricing integrity department has lasted TWO AND A HALF YEARS come the end of February!

Don't worry about Tesco sorting things out and you losing out, it's not going to happen in a hurry, as another poster presented they have the means but not the WILL to do so.

Ben, You are 100% right but I feel the further point needs to be made. This thread is 2.5 years old. The policy is MUCH older, some are suggesting 10 years - though I have no evidence.

The point is that we've only been sharing the info for 2 years. There is a VERY HIGH liklihood that the overcharging has been going on since the introduction of centralised barcode pricing.

top_banana

merlin48 wrote:

Wow I have always wanted to have two copies of the same dvd!

I actually have 3 now lol

Gonna be Birthday presents if you must know!

OOPS hit thanks instead of reply!

Odd_Fellow

foreignshopper wrote:

Well I was under the impression that pricing is done at H.O. then rolled out electronically to all stores probably overnight. This should mean that an item is charged at the same amount in every store. Hence my assertion that the I.T. dept. could stop a lot of abuse at the touch of a few buttons.

As a software engineer myself, I would doubt that it's at all easy to implement such a change in what must be an absolutely massive database. You would hope that the original design of the system would allow for such modifications, but such expectations are often not met.

It should be easy, but it probably isn't.

ben500

Odd_Fellow wrote:

Ben, You are 100% right but I feel the further point needs to be made. This thread is 2.5 years old. The policy is MUCH older, some are suggesting 10 years - though I have no evidence.

The point is that we've only been sharing the info for 2 years. There is a VERY HIGH liklihood that the overcharging has been going on since the introduction of centralised barcode pricing.

It's nearer 12yrs to my reckoning but either way a hell of a long time and more to the point it was introduced as a "statement" {due to their abysmal record prior to that} to demonstrate they had identified their problems and dealt with them, and had set processes in place to ensure when standards fell below acceptable the consumer did not suffer.

ben500

The first benefit of the demise of r&r you are experiencing already with the renewed debate on the morals and dillemas for all involved.

katskorner

The board in my local store has Double the Difference up now - a brand spanking new board.

Today I bought a loaf of bread reduced to 16p but was charged 79p.

So I should have got the refund of £1.26 and the loaf. But they didn't do this - instead they refunded 79p and gave me the loaf. Now by my reckoning that is NOT double the difference.

I feel a call to Head Office coming on tomorrow morning.