Tesco misprice discussion area part 17

FloFlo

Well I decided to shop around today, but not looking for r&r and for only the second time I had an unintentional overcharge. I was given a full refund but I would have preferred double the difference, item was £9.97 priced at £2.97.

ddcmp

Hi all,

m new to this rnr and found this thread from google!

i went tesco today and got 3 dinner sets - i dont know if u know these???

i wa charged around 1pound extra ...

i went to CS who said she wil refund me difference...i saw that blue board with refund and retain product thingamajic and pointed that out to her.....
she sais that the correct price was on the labe l and not the box as tesco put the labels on the shelves....i said to her that the diner sets were tesco branded and they had the cheaper price on there! she wasnt having any of it.....

i then got the nuber for head office and will be calling them and seeing what they say...

reading on this it seems like they giving double the difference to most people now but on our blue board it says refund and retain...

what do you guys think will i get a refund??

i got a party this week at my house so dont want to return the sets but its TESCOS POLICY...THEY SHOULD ADHERE TO IT!

tosco12

supermezzo wrote:

So, The Telegraph has just kindly pointed out that the SEL was incorrect and that it was removed rather than the problem being corrected? Dear me....so evryone buying those salmon fillets will be overcharged without ever knowing about it.
And I bet if they'd looked properly they would've found half a dozen new mis-prices rather than the ones they took from here.

You are asuming that the mistake was not corrected after it had been pointed out to the Customer service desk.

tosco12

Trolley dumping should be an Olympic sport

So being very immature again with comments like this Ben.

leadhead

tosco12 wrote:

You are asuming that the mistake was not corrected after it had been pointed out to the Customer service desk.

It never is, so why should it be on this occassion. They take the SEL away to stop more RandRs, not so that people aren't overcharged.

tosco12 wrote:

Trolley dumping should be an Olympic sport

So being very immature again with comments like this Ben.

Get over it!! Just read your previous posts, can't find anything constructive or of any use to anyone on this thread.

Please dont feed the troll

zultan

leadhead wrote:

It never is, so why should it be on this occassion. They take the SEL away to stop more RandRs, not so that people aren't overcharged.

Maybe they take the SEL away because it's wrong? The price that comes up on the till when the product is scanned is the correct one?

leadhead

zultan wrote:

Maybe they take the SEL away because it's wrong? The price that comes up on the till when the product is scanned is the correct one?

The article clearly said, they took the SEL away to prevent further claims

It is against the law not to provide a visible price for a product.

zultan

The consumer can also choose not to purchase a product that isn't clearly priced?

webuserisme

zultan wrote:

The consumer can also choose not to purchase a product that isn't clearly priced?

What has that got to do with its illegality??

tosco12

leadhead wrote:

It never is, so why should it be on this occassion. They take the SEL away to stop more RandRs, not so that people aren't overcharged.



Get over it!! Just read your previous posts, can't find anything constructive or of any use to anyone on this thread.

Please dont feed the troll

Sorry deadhead how are you to know it isnt?

I will post what I feel not what tyou want to hear ok

And have a nice day