~Avon Hints & Tips (Part 8) ~ Please read first post :)

MarsdenCuckoo

queenlizard45uk wrote: »

Hey guys
Im really struggling with avon right now!!!
ive done 3 campaigns and only made £12 ish each one! Not really worth it for the effort ive been putting it.
Ive delivered my orders and given the customers who ordered £10+ a loyalty card
Also, ive told my friends that if they introduce me a customer and they order £10+ they will receive a stamp in their card.
so, if they get me 2 new customers that spend £10+ and they spend £10+ themselves, then they'll get 3 stamps!
How does this sound?

Stick with it, the first few campaigns are the hardest (plus that's when Avon add the appointing fee to your invoice - after then your only 'overhead' is your books). Word will soon spread that you're a good, reliable rep and people will naturally want to 'spread the word'.

Your loyalty scheme sounds brill. :j I've never actually run one but just offer a free gift for introducing a new customer and/or orders £20+. I let customers choose their own gift from a selection from my 'treasure chest' (items I've got free by creative ordering or sets I've bought cheaply, which I then split).

Did you take advantage of being able to buy the Favourites Set in your 2nd order? (£145 worth of products for £25 - fab way to earn a bit extra by offering the items individually for sale at less than book price). If you missed that (check with your upliner) you should be able to click into a similar fragrance deal with your 4th order. Of course, you should have got your free mascara's too with your loyalty cards. All great ways to earn extra.

HTH

abba1772

Is anyone having problems with there online store..........I don't receive any emails to say their is a pending order but they send me emails to say I've missed a new customers order and they've gave it to a new rep, phoned customer service but they are no help whatsoever xx

MarsdenCuckoo

abba1772 wrote: »

Is anyone having problems with there online store..........I don't receive any emails to say their is a pending order but they send me emails to say I've missed a new customers order and they've gave it to a new rep, phoned customer service but they are no help whatsoever xx

There continue to be glitches - was at a Sales Leader seminar recently and some said they were getting notification emails (albeit going into junk mail) but others said they're not receiving anything. Avon want us to check our Stores daily.... (We have 24hrs to accept a new customer but 3 days to accept orders.)

Might be worth u doing a dummy/trial order via yr own Store to see if what's supposed to be happening actually is... if that makes sense.

abba1772

MarsdenCuckoo wrote: »

There continue to be glitches - was at a Sales Leader seminar recently and some said they were getting notification emails (albeit going into junk mail) but others said they're not receiving anything. Avon want us to check our Stores daily.... (We have 24hrs to accept a new customer but 3 days to accept orders.)

Might be worth u doing a dummy/trial order via yr own Store to see if what's supposed to be happening actually is... if that makes sense.

Three of my regular customers have submitted a order online for the previous book but I only knew they had done it as the texted me to say so there is no notification of orders coming through for me but emails stating I've basically lost a new customer xx

MarsdenCuckoo

I'd suggest you let Avon know (either reply to the email or use 'Contact Us' at the bottom of your Home page) and give them full details.

Still learning about Avon Store myself but... are you able to add your customers manually to your customer list? If so, any future orders should come to/via you. If your customers are already 'assigned' to another rep now though, am wondering if that rep will need to 'release' them? Really no idea but would be good to know. Will you keep us updated pls?

abba1772

MarsdenCuckoo wrote: »

I'd suggest you let Avon know (either reply to the email or use 'Contact Us' at the bottom of your Home page) and give them full details.

Still learning about Avon Store myself but... are you able to add your customers manually to your customer list? If so, any future orders should come to/via you. If your customers are already 'assigned' to another rep now though, am wondering if that rep will need to 'release' them? Really no idea but would be good to know. Will you keep us updated pls?

Well I was cheeky and messaged the customer of the failed order and it turns out avon never reallocated their order to another rep so I've got her to put her order through again and I've accepted it so gained another customer woo hoo xx

Money_maker

Thats interesting to know. I had a new customer who ditched me when I told her how long she would need to wait for delivery (she wanted to order at the start of a campaign). I nearly missed the email from Avon - 24 hours is not long enough for some reps to see the email and respond.

abba1772

Money_maker wrote: »

Thats interesting to know. I had a new customer who ditched me when I told her how long she would need to wait for delivery (she wanted to order at the start of a campaign). I nearly missed the email from Avon - 24 hours is not long enough for some reps to see the email and respond.

That's what I told customer service department especially when we get no notification xx

pixtotts

Hello!
It is sad this thread went so quiet. Though I can't talk I've not even logged in on here in months!
My Avon Store is more like My Headache I've had 3 customer orders redirected to me, which have already been accepted and delivered when I contact the customers!! Crazy !

I'm totally ignoring it's existence until they sort out the glitches lol!
x

Saniya

Hi Iam new here
I am so confused with all this sales thingy
I have opened my store, I have a bunch of brochures with me and dont know my territory
what is the next step?
regards x