~Avon Hints & Tips (Part 8) ~ Please read first post :)

ruthb2008

Help help help!! I'm still getting so confused with entering my avon order and I think Ive cocked it up!

I was sorting out a replacement, saved it only to find my order had been submitted!! Arrgh! Ive still got another 2 orders to collect tomorrow!!

If I add to the order and pay the £2.50 charge does it get added onto my first order so I still get the discount? And is there a way I can add them on without paying the charge?!

Bloomin' heck!!

I'll get the hang of it eventually - I hope!!

Ruth xx

joyfull

ruthb2008 wrote: »

Help help help!! I'm still getting so confused with entering my avon order and I think Ive cocked it up!

I was sorting out a replacement, saved it only to find my order had been submitted!! Arrgh! Ive still got another 2 orders to collect tomorrow!!

If I add to the order and pay the £2.50 charge does it get added onto my first order so I still get the discount? And is there a way I can add them on without paying the charge?!

Bloomin' heck!!

I'll get the hang of it eventually - I hope!!

Ruth xx

Hi Ruth,

Someone will correct me if I'm wrong, but the best way to try & get an additional order added to a main order is to phone Avon and speak to a live person, tell them you are new etc. Do it ASAP though. If no joy, it's not the end of the world to just pay the charge & ditch the commission rather than face unhappy customers.

Good luck.

Dick_here

MarsdenCuckoo wrote: »

1. If the T/S is a long way away it's logical to do the T1 and T2 together but it's impossible to get the right books from Avon so many campaigns ahead e.g. am due my C1 delivery tomorrow so will only just get my C4 books then but if I'd appointed a T/S recently they'd be needing C4 + C5 books. Yes/No?

Yes, in that particular scenario. If Avon are saying do T1 and T2 together then you should raise that as an issue.

2. I offer to help all my newbies with their Creative Ordering (at least for the first couple of campaigns until they get the hang of it themselves) - again, difficult because T/Ss are on different books to me plus I don't have the same HTs.

That's a challenge but not an impossible one for you I'd have thought ?

MarsdenCuckoo

!!!!!!_here wrote: »

Yes, in that particular scenario. If Avon are saying do T1 and T2 together then you should raise that as an issue.

Not sure what you mean? Are you suggesting Avon would change their modus operandi if I pointed that out? Surely they realise this already?

!!!!!!_here wrote: »

That's a challenge but not an impossible one for you I'd have thought ?

Thanks, no, not impossible; just easier to help my newbies if they're on the same MailPlan or later. Luckily am D so that covers enough for me to go at! :rotfl:

ruthb2008

I managed to sort out the 'accidental submitting of my order'.

I rang Avon and he said it hadnt gone through on their end yet so I could add more items over the phone. Brilliant!

Just had a nosey on my order online though, none of the new items are showing (I understand these might just have not been processed yet) but on my original order there are several items which are incorrectly duplicated.

I phoned Avon and they said not one of these items were showing on my order, let alone 2!! Theyve told me to wait until its billed, but I'm really worried that I'm not going to get these items because theyre not on my order :S

Has anyone else come across this?

Confused.....

Dick_here

MarsdenCuckoo wrote: »

Are you suggesting Avon would change their modus operandi if I pointed that out? Surely they realise this already?

Who knows ? It might be worth an email mentioning it.

Dick_here

ruthb2008 wrote: »

I rang Avon and he said it hadnt gone through on their end yet so I could add more items over the phone. Brilliant!

Just had a nosey on my order online though, none of the new items are showing

Don't worry. Stuff ordered over the phone won't appear until the invoice is available online. The items will have been stored and will be added to the order when it is processed.

Andy2011

Excellent thread, bookmarked this for the other half

Mumto2

Ooops fell asleep on settee tonight, just woken up to realise I should have submitted order at 10.
Just done it, hopefully I'll make it in

missminx

ruthb2008 wrote: »

Help help help!! I'm still getting so confused with entering my avon order and I think Ive cocked it up!

I was sorting out a replacement, saved it only to find my order had been submitted!! Arrgh! Ive still got another 2 orders to collect tomorrow!!

If I add to the order and pay the £2.50 charge does it get added onto my first order so I still get the discount? And is there a way I can add them on without paying the charge?!

Bloomin' heck!!

I'll get the hang of it eventually - I hope!!

Ruth xx

Ruth, it sounds like the stupid glitch that started when they changed the website. If you put a return through, you get an automated email that is the same is when you submit your order. It frightened me before too :eek:

Hope you're all sorted