Dishonest BroadBand?

Angry_Consumer_2

Why are all the experts pushing Plusnet? They advertise stand alone Broadband at £6.49. I spoke to one of their salesmen yesterday via their chat function. He stated you cannot have Broadband without a Land Line phone contract. So their web site is miss leading. The Broadband is not stand alone and will cost at least £18.48 if you take their phone and they wanted £49.99 for the priveledge of switching.

Owain_Moneysaver

Yes, but you don't have to have a Plusnet landline.

penrhyn

Beware experts.

X is the unknown factor, and spurt is a drip under pressure!!


I'll get me coat.

cajef

Angry_Consumer wrote: »

They advertise stand alone Broadband at £6.49. I spoke to one of their salesmen yesterday via their chat function. He stated you cannot have Broadband without a Land Line phone contract. So their web site is miss leading.

From the main page of their website, hardly dishonest or misleading, you do not have to have your phone contract with Plusnet :-

Get broadband on its own for just £6.49 a month
(You'll also need a BT or similar phone line)

Gordon_Hose

What they state is correct, you can get Plusnet Broadband for £6.49. However it'll be delivered over a BT phoneline, which does incur a line rental charge.

That's how it has always been. I used to get O2 Broadband for £7.50 because I was a customer. But I still had to pay BT a line rental. I'm with Sky now, and pay them £7.50 for broadband. But still need to pay them £12.50 for line rental.

qpop

A little knowledge is a dangerous thing...

kwikbreaks

This must be a really dangerous place then....

Angry_Consumer_2

Its very dishonest and missleading the broadband is not £6.49 / month. Its £6.49 plus your line rental. Had flyer from Virgin today advertising half price broadband for six months. Over the 12 month contract it actually works out to around £24 / Month which is more than their current monthly tarrif of £21.40. If this is not dishonest at the very least it annoys the customers they pretend to be kings.

Angry_Consumer_2

(You'll also need a BT or similar phone line)

But it doesn't say you will need a Land Line phone contract and you will have to pay Line Rental for that contract. Was advised by many friends that they assumed the phone line could be activated for broadband without having a Land Line phone contract.

cajef

Angry_Consumer wrote: »

Its very dishonest and missleading the broadband is not £6.49 / month.

There is nothing dishonest or misleading about it that is how much the stand alone broadband costs.

Angry_Consumer wrote: »

(You'll also need a BT or similar phone line)

But it doesn't say you will need a Land Line phone contract and you will have to pay Line Rental for that contract.

What do you think this means, it plainly states you need a BT or similar phone line, do you think that is free.

Angry_Consumer wrote: »

Was advised by many friends that they assumed the phone line could be activated for broadband without having a Land Line phone contract.

They assumed wrongly, as already stated here:-

qpop wrote: »

A little knowledge is a dangerous thing...

luci

Every ISP states the cost of their broadband excluding the line rental, Plusnet are no different, and all broadband apart from mobile and cable needs a working phone line.