LLoyds TSB Stole My money....

staffie1

Good man - and come back let us know how you get on with it.

steven88_2

staffie1 wrote: »

Good man - and come back let us know how you get on with it.

will let you know how it goes.

atush

what is with this machine crap?

when i withdraw sums in the hundreds or so, I have never had 'machine counting' but a teller counting it out to me right there?

Ask for a copy of the slip. And continue to persue this enquiry. Sounds highly dodgey to me.

staffie1

atush wrote: »

what is with this machine crap?

when i withdraw sums in the hundreds or so, I have never had 'machine counting' but a teller counting it out to me right there

These machines are being used more and more these days. God only knows why - presumably because the banks think they're faster or more accurate. But they have been known to be inaccurate. It happens with ATMs more often than you might think.

atush

Well I have never seen one and whan and if I do I will be putting up a stink.

Like I am with the new HSBC secure key thingamagidget

staffie1

atush wrote: »

Like I am with the new HSBC secure key thingamagidget

What's that then? Do tell.

exel1966

jonesMUFCforever wrote: »

The withdrawal slip is dropped in to a counter reader and 'reads' the voucher - it quite often misreads them!
However if the slip was processed as £1700 and the machine counted out £1700 unless the till was wrong by £500 someone is telling porkies.

And I bet I know who it is !!!

staffie1

exel1966 wrote: »

And I bet I know who it is !!!

Who do you think it is..?

MoneySaverLog

steven88 wrote: »

On the 11 August 2001. I withdrew £1200 from lloyds tsb branch in Cathcart, Glasgow. I filled in a withdrawal form and handed this to the Customer Service Advisor (CSA). The CSA then handed me £1200.

So you should have got a card holder receipt to show £1200 was taken out if that is the case, along with £1200 in cash.

If £1700 was taken then I'd use their complaints procedure.

They should count it manually too so you can check, I'd never trust a machine to count it. I always have a fear of ATM's short changing me, never have done but you can never be sure and there is no one around to complain to in that situation.

staffie1

MoneySaverLog wrote: »

So you should have got a card holder receipt to show £1200 was taken out if that is the case, along with £1200 in cash.

If £1700 was taken then I'd use their complaints procedure.

They should count it manually too so you can check, I'd never trust a machine to count it. I always have a fear of ATM's short changing me, never have done but you can never be sure and there is no one around to complain to in that situation.

That's a good point about the printed till receipt - he would have had to use a debit/credit card wouldn't he?

As for ATMs, they can sometimes give you too much!