Hfc - ppi

KIMY

Congratulation to all who have had great news about there PPI claims, getting a bit impatient as still no response from HFC either direct or through adjuicator. Wondering if any one has had any response from HFC lately. Dont know if they are just being ignorant and determined if they ignore claims they want have to pay. Sorry if l sound bitter but this has gone on for 15 months and they have lied cheated and l would love to get this resolved, but l am not giving up.

MARKOS72

Already posted in other threads,my HFC claim was done and dusted within 8 weeks.

DrSqueeze

I've had a complaint resolved by them (for an old GM card) - not had the money yet, but they said to allow 28 days for payment.

Acknowledged 11 May, questionnaire requested 1 June, "16 weeks to respond" letter sent 27 June, offer made 3 August (cheque still awaited)

Hope they get their fingers out and sort yours out soon.

starwar1

Started my claim with HFC last August they claimed the ppi was not is sold. Took it to the FOS who also agreed with me the i was mis-sold the ppi. HFC still would not refund me.

Was waiting for the adjuicator to make the final desion then i found out the banks had dropped the court case with regards to ppi so i spoke to the FOS and asked if i could contact HFC and ask them to re-look at my claim again. FOS said i could.

E-mailed HFC 4 times before i got a reply to say they would re-look at my claim. A few weeks past and i had no news so for 3 days i e-mailed them asking if they had looked at my claim.

Last Tuesday the FOS phoned me to say HFC had been in contact with them and now admit to mis selling the ppi and would be willing to refund me.

I have now sent letter back to the FOS to accept this and i am just waiting for the offer from HFC.

Have now found the deatils for the loan i had before this one and sent a letter of to HFC to claim back my ppi on that loan as well.

Keep on at them and don't take no for an answer.

di3004

KIMY wrote: »

Congratulation to all who have had great news about there PPI claims, getting a bit impatient as still no response from HFC either direct or through adjuicator. Wondering if any one has had any response from HFC lately. Dont know if they are just being ignorant and determined if they ignore claims they want have to pay. Sorry if l sound bitter but this has gone on for 15 months and they have lied cheated and l would love to get this resolved, but l am not giving up.

Email the CEO, they are the same as HSBC CEO, keep at them KIMY, good luck.
[EMAIL="managingdirectoruk@hsbc.com"]managingdirectoruk@hsbc.com[/EMAIL]

di3004

starwar1 wrote: »

Started my claim with HFC last August they claimed the ppi was not is sold. Took it to the FOS who also agreed with me the i was mis-sold the ppi. HFC still would not refund me.

Was waiting for the adjuicator to make the final desion then i found out the banks had dropped the court case with regards to ppi so i spoke to the FOS and asked if i could contact HFC and ask them to re-look at my claim again. FOS said i could.

E-mailed HFC 4 times before i got a reply to say they would re-look at my claim. A few weeks past and i had no news so for 3 days i e-mailed them asking if they had looked at my claim.

Last Tuesday the FOS phoned me to say HFC had been in contact with them and now admit to mis selling the ppi and would be willing to refund me.

I have now sent letter back to the FOS to accept this and i am just waiting for the offer from HFC.

Have now found the deatils for the loan i had before this one and sent a letter of to HFC to claim back my ppi on that loan as well.

Keep on at them and don't take no for an answer.

Well done and Congratulations!:beer:

DrSqueeze

starwar1 wrote: »

Keep on at them and don't take no for an answer.

Excellent advice - and well done! :beer:

KIMY

Many thanks l will do l am not going to give up, as they are not getting back to my adjuicator l have taken your advise and sent email to CEO. Thanks for all your support and will post any news.

KIMY

di3004 wrote: »

Well done and Congratulations!:beer:

Did you email CEO ?

di3004

KIMY wrote: »

Did you email CEO ?

Hi KIMY

HFC has the same CEO email address as HSBC Bank, when I emailed them for some info, they did get back to me on the email below within a day or 2.;)
[EMAIL="chiefexecutivehsbcbank@hsbc.com"]chiefexecutivehsbcbank@hsbc.com[/EMAIL]

KIMY

Thanks Di, l did email CEO of HSBC but as yet no response, do you think l should wait a couple of days or email my adjuicator again ? Dont want to seem impatient but this has been with FOS for over 14 months and l am getting very little response from anyone.
The only thing that stops me getting dishearted is reading this forum and the good advice from you guys and peoples amazing victorys.