PC problems

nickyt

Thank you for that I was beginning to think I was doing something wrong. You have put my mind at rest.

nickyt

I am doing the Superantispyware one as it would not let me update my malware one. I will post the log as soon as it finishes, you will still be here won't you?

RussJK

I'm sure someone will be

What's the error message when you try to update Malwarebytes? Also what version is it? e.g. Version 1.5.1.1800 , Database 7433

Also what version of Windows are you on? XP, Vista, 7?

nickyt

the error code is:

732 (0, 0)

how do I find out what version I amon please.

I am using windows XP

Browntoa

if superantispyware does not break the back of the infection there is another tool to use

nickyt

it is still running at the moment but is saying that there is 147 threats detected now.

RussJK

In Malwarebytes, Update tab:

nickyt

database version 2938
fingerprints loaded 142982


that what it says where your picture shows, sorry did not know how to do what you did

RussJK

nickyt wrote: »

database version 2938
fingerprints loaded 142982
that what it says where your picture shows, sorry did not know how to do what you did

Wow that's pretty out of date

You can check also the 'About' tab for the program version.

nickyt

Would I be better of removing that version and downloading it again or just stay with the super anti one?