[CLOSED] Samsung 28'' Pure Flat Widescreen With Integrated Freeview TV + Cabinet £33

Colin123_2

mselurker wrote:

what a load of bo11ock5! there is no way in this world you would expect a company to sell a £330 Tv for £33 - you are talking through your !!!!!! !!!!!!!

You definately work for ebuyer...you attitude is exactly the same as theirs.

There have been plenty of instances where companies have sold stuff at a loss. IE Wilkinsons selling stuff at 1p to clear stock, Index selling those printers at £19.99, the sagem x7 from Woolworths at Christmas, Kodak camera, no need to go on as I could be here all day writing examples.

ben500

Why do people find it so hard to believe this could have been a genuine bargain, I get bombarded with emails offering widescreens, ipods, plasma screens for FREE every day so £33 sounds quite expensive when compared to that. It probably only cost them two packets of fags and a dishwasher scrub brush for the labour to make it anyway.

iyiarz

One of my arguments in this case is that a huge, powerful e-commerce system should have:

A) Raised the price change as it was significant, and would have had to be authorised by managment before going live.

The system should have detected an influx of purchases of a paticular item and held them before the payment stage for authorisation/verification.

C) Money should never be taken until the point of dispatch, which gives the seller opertunity to cancel the order legitimatley.

So e-buyer obviously made NO EFFORT "to ensure that prices shown on the Supplier's website are accurate at the time you place your order"

Otherwise, the price was intentional or purely a scam to get people to their website.

ROCKINGHAM

Not only that - I know that they were "out of stock" at least a couple of times - so why would then put more stock onto their system if there did not want to encourage people to purchase. Internet shopping is a 24 hours business - so the onus is on them to monitor the situation constantly.

Anyway when they started reverting people's orders back to quotes - they clearly stated it was due a billing error not a pricing error.

Unfortunately ebuyer your contradictory terms & conditions can't override the law of the land.

vinny41

ben500 wrote:

Why do people find it so hard to believe this could have been a genuine bargain, I get bombarded with emails offering widescreens, ipods, plasma screens for FREE every day so £33 sounds quite expensive when compared to that. It probably only cost them two packets of fags and a dishwasher scrub brush for the labour to make it anyway.

Its quite clear is was a pricing error and Ebuyer corrected the mistake as soon as they were aware of it I have never seen emails offering widescreen tvs ipods or plasma for nothing. who knows maybe ebuyer will offer you 2 packets of fags and a dishwasher scrubbing brush for your troubles

shrek101

Isn't the whole point that Ebuyer entered a contract and they had plenty of time to not take our money, they could have taken it just before shipment thus they would of known something was wrong. Instead they are greedy by hanging onto our money days before shipment which as a result they have breached there own terms and conditions, and gone back on a contract.

vinny41

2.3 Every effort is made to ensure that prices shown on the Suppliers website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

In this case once Ebuyer found out the mistake they decided to camcel your order and refund the sum paid by you

ROCKINGHAM

Oh thanks Vinny - for drawing that to my attention - did they give anyone the option - certainly didn't for me.

So that another breach on their part of their own Terms & Conditions.

shrek101

The whole point is when is a contract legally binding. Is it at the point they take your money? or is it when they dispatch the goods?

I accept mistakes happen but the words Ebuyer also used like "Unbeatable" doesnt help. They also could have taken money just before despatch, but oh no they are greedy.


They breached rule 1.3, check that out too if you want to.

1.3 By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

Order confirmation sent, then email with money deducted. Is that now a contract?

iyiarz

This bit is interesting:

It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

But when does one condition override another and what does failure on their part do to these T&C.