So stressed...No dress

POPPYOSCAR

lindaatno9 wrote: »

It was sent normal recorded. I have sent pettis to folk and sometimes with the weekend things can get delayed. I've had first class take 3 days and second be here the next!
Can I just add that it goes without saying that I would send something via trackable post. I'm not that dim!

If you sent it tuesday thats 4 days now, how long would you give it before it is officially lost? Can you make another one in time if it is?

lindaatno9

Emmie is aware of the despatch date.

POPPYOSCAR

lindaatno9 wrote: »

Emmie is aware of the despatch date.

I take it then that is was not sent on tuesday, probably thursday by the sound of things.

When I first read the OP I thought she was just a typical panicky bride to be but I think I understand her concerns now.

marywooyeah

lindaatno9 wrote: »

Can I just add that it goes without saying that I would send something via trackable post. I'm not that dim!

If you are "not that dim" why can't you just use the trackable option to find out where the dress is? surely that would save the OP loads of hassle and stress!

erdd2

marywooyeah wrote: »

This is a good point, at no point in the post do you mentioned how you sent it - surely it goes without saying that you sent it by a trackable method of delivery? especially with OP's "post problems"?.

"I shall forward, again, the tracking information, "

The dressmaker did cover this point

marywooyeah

thankyou I must have missed it due to the length of the post. If you know how far along it is does it look like OP will recieve the dress in time linda?

lindaatno9

The client will receive the dress in good time.

marywooyeah

lindaatno9 wrote: »

The client will receive the dress in good time.

in good time, or on time? you don't seem to be apologetic to the OP at all.

scottishlass

POPPYOSCAR wrote: »

I think with something as important and precious as this I would ask the customer to pay for special delivery,for your benefit as much as theirs.

Agreed as surely a Wedding Dress is 'valuable' to the purchaser, likewise you can only claim up to £46 with Recorded Delivery.

Really hope this gets solved for both parties.

shellsuit

I hate to point out, but you can't track recorded items.

All recorded does is get a signature at the receivers end which you can view online plus it only covers for £46 compensation also, if the item gets lost or damaged on route.

http://www2.royalmail.com/delivery/business-delivery-options-uk/recorded-signed/details

Special delivery, however, will give out compensation of £500, and the item can be tracked online. This method should be used if sending anything over the value of £46.


Fingers crossed, the dress will be with the OP real soon!