Lovefilm Cancellation

robindunne1

I am trying to cancel my Lovefilm subscription and I notice you now have to give them a phone call instead of simply doing it online. I assume this is because they want to try and persuade you to stay with them.

Can anyone tell me what to expect. Will they offer a free month?

beachlou

hi there

sorry to disappoint, but they offered me nothing. just went through the cancellation

barneydog

robindunne1 wrote:

I am trying to cancel my Lovefilm subscription and I notice you now have to give them a phone call instead of simply doing it online. I assume this is because they want to try and persuade you to stay with them.

Can anyone tell me what to expect. Will they offer a free month?

They quite often do, either on the phone or by email afterwards.

Please note SEND YOUR LAST DVDs BACK BY RECORDED POST!!!

They have a bad rep for "not recieving your DVDs back" until after your monthly renewal date.

dipsy

can anyone let me have the telephone number for them?

Thanks in advance

System

Hi

If you wait till after 10pm in the evening then you can cancel your lovefilm subscription using the website.

Remember to send back your last dvd's via recorded delivery, just incase they try to bill you for another month.

abbecer

Thanks to the OP for this one. I'm doing exactly the same today so this has been a big helps.

Thanks to posters

Rebecca x

polly5

I rang to cancel after a three month free trial, they offered me 3 months for the price of one, soooo I have had 6 months for one months subscription. Was not sure if the call centre was in UK, it was hard to tell what the bloke was saying, but checked my account and it was Ok

errolevans

They are a bunch of conning scammers (IMHO of course!! lol)
http://forums.moneysavingexpert.com/showthread.html?p=3885081#post3885081

errolevans

They are a bunch of conning scammers (IMHO of course!! lol)
http://forums.moneysavingexpert.com/showthread.html?p=3885081#post3885081

Loopy_Lobes

You can cancel online between 10pm and 8am and it will usually give you the option of another month for free.

Loopy x

trace_567

If you plan in advance to cancelling, the method I use to make sure they can't say they haven't had my disc's back is to remove all your selections from the website. Then send them back. As soon as it shows that they are recieved, then cancel. When you have nothing for them to select your next dvd from they can't send you out another leaving you with another one to return.