New HTC Desire S - Wifi 'connected' - but not able to access internet.

Tigersilly

Hi guys, I have a question regarding wifi connection on the HTC Desire S. Is there any reason why a phone would indicate that it is connected to the router (after I have keyed in the security password & checked to make sure the signal is good) BUT not connect to the internet? I have turned the wireless setting on. It's driving me mad!

WAP works absolutely fine...

Can anyone help?

grumbler

Pretty often routers loose connection with the internet. Are there any other devices connected to the router that are able to connect to the internet?

Tigersilly

grumbler wrote: »

Pretty often routers loose connection with the internet. Are there any other devices connected to the router that are able to connect to the internet?

Yes, my laptop is working fine. I'm using the router to access the internet as I write this now.

OneADay

Is router configured properly to accept the mac address for the phone?

Tigersilly

OneADay wrote: »

Is router configured properly to accept the mac address for the phone?

You know, I have absolutely no idea how I would even check this! help...?

OneADay

Tigersilly wrote: »

You know, I have absolutely no idea how I would even check this! help...?

Mac address should be on phone

Menu --> Settings --> About Phone --> Phone identity

Somewhere like that.

And then you need admin access to the router http://192.168.1.1 and check the mac address is in the list of devices that can access the router. If not add it.

Tigersilly

OneADay wrote: »

Mac address should be on phone

Menu --> Settings --> About Phone --> Phone identity

Somewhere like that.

And then you need admin access to the router http://192.168.1.1 and check the mac address is in the list of devices that can access the router. If not add it.

Mac address I have found... do you mean access 192.168.1.1 from my laptop?

My phone's IP address is 192.168.1.64; and the static IP box is ticked...

My IP address according to those 'what's your IP address' sites is different for my laptop it seems.

OneADay

Tigersilly wrote: »

Mac address I have found... do you mean access 192.168.1.1 from my laptop?

Yes.......

Tigersilly

OneADay wrote: »

Yes.......

I asked that because the page doesn't load...

OneADay

Who set up the router?

Try 192.168.0.1

You are most likely going to need a user/password for the router.

and in command prompt, type "ipconfig", what is the default gateway?

Tigersilly

Sorry ipconfig flashes up on the screen and disappears very quickly so I can't find out... I'm not sure why it does that.