Debenhams 70% off in the toy department inc. ELC stuff (merged)

kenwood

Went in Chester Debenhams (Browns) and got:
Smile Dance Mat £9.00 was £30.00
Dora 3 wheel scooter £8.40 was £28.00
Thick coat for 8 yr boy £15.00 was £50.00

Yesterday went to Wigan Debenhams and got:
ELC shopping trolley £3.75
ELC pots & pans £2.10
ELC upright hoover £4.50
ELC cooking utensils £1.50
These were 70% off and have kept my daughter (3 yrs) very happy and busy.

HTH

pudding

was in milton keynes friday and they have the vsmile dance mats £9 reduced from £30....Loads of firemen and police ELC dress up suits for £3..These were all full price in the ELC

Loobysaver

I'm getting really cross with Debenhams online now! :mad:

1st of all they cancelled 6 items from my order, then they reduce an item 12 hours after I ordered it and won't price drop it on my order even though it's still being processed after 5 piggin days!

Now I've just checked my bank account and they've taken £7.82 when the order total is £32.66 (was £50.48 before cancellations)

What's all that about??? I've emailed them for the 3rd time and just got the standard you'll get a reply within 3 days message back!:mad:

babybimbles

Has anyone checked out Lakeside or Romford or even Cambridge? Want to know if it's worth making a trip!

tia

SHEILA54

Loobysaver wrote:

I'm getting really cross with Debenhams online now! :mad:

1st of all they cancelled 6 items from my order, then they reduce an item 12 hours after I ordered it and won't price drop it on my order even though it's still being processed after 5 piggin days!

Now I've just checked my bank account and they've taken £7.82 when the order total is £32.66 (was £50.48 before cancellations)

What's all that about??? I've emailed them for the 3rd time and just got the standard you'll get a reply within 3 days message back!:mad:

Hi
If it helps, what happened to me is that they took out the money when they dispatched the items so that they did not have to refund if the items were then out of stock. Took me several phone calls to find this out but it may be what they are doing with you. They took out the money for my order in 2 seperate payments.

plumpmouse

Had most of my items cancelled. Very annoyed as I really wanted the cash register and was told it was coming yesterday. Received a letter today saying no. Even worse I nearly picked on up instore the other day but thought no I've ordered online sure it will be ok

Grrrrrrr at debenhams

furrypig

I've got the first few bits of my order through and it looks like I should be getting the rest fingers crossed!

louised

I wouldn't hold your breath, I got a letter today saying all of my order except a pirates of the caribean set for £1.87 had been cancelled cos it was out of stock and they had the cheek to charge me £3.50 postage, I'm going to write a letter of complaint.

ClarkeEJ

Same for me... I got charged postage so the pirates of the caribean is hardly a bargain anymore... really disappointed as I rang to cancel and couldn't..

furrypig

Just got my delivery today and according to the invoices I have been overcharged on lots of things.

For example ordered 20Q game at £6.75 and have been charged £15.75!!

Anyone else had any problems??

Not sure what has gone from account so will have to check, what a pain if I have to take it all back!!