Debenhams 70% off in the toy department inc. ELC stuff (merged)

Jasminesmom

Has anyone else had their order cancelled?
I ordered the ELC cash register and cool keyboard yesterday.
:mad:

FloFlo

I ordered yesterday and have had an order update today, with 1 item missing and not showing discount?

hubblebubble

I have just had all my order cancelled from yesterday too. Had ordered dance mat, crime scene box, and trivial pursuit bitesize. Grrrrrrrr. :-(

scottie1

just had my order for disco cube cancelled

jimsmum

i ordered the cool keyboard and the fire engine on the 30th of december
and as yet my order has not been cancelled.I payed with a gift card and used 10% off,free del and triple nectar points,yet my gift card balance is still £20. Does anybody know when they take the money off the gift card,is it when the items are despatched or straight away?
thank you

Loobysaver

I've just had an email cancelling 6 of my items - i'm not impressed as I assumed when you went through checkout you'd secured the goods!

I've also noticed that the I-cat I've ordered for £15 has gone down overnight to £9! I've emailed them to ask if they'll honour the lower price.

Does anyone know whether they would do this?

Elliebabe

This happened last year - Debenhams are rubish online.

They let you checkout and then email you days later saying items are cancelled.

I refuse to shop with them now as I had so much trouble with them last year - I think others on here to had problams last year. I complained and never heard from them typical!!!

maemaesmummy

Loobysaver wrote:

I've just had an email cancelling 6 of my items - i'm not impressed as I assumed when you went through checkout you'd secured the goods!

I've also noticed that the I-cat I've ordered for £15 has gone down overnight to £9! I've emailed them to ask if they'll honour the lower price.

Does anyone know whether they would do this?

Did you order all your goods yesterday?

Loobysaver

Yep I ordered them yesterday so I'm not impressed with Debenhams so far as I've never bought anything from there before.

Loopy_Lobes

I'm another one who got fed up with them last year so isn't bothering this year. It's terrible that they can take an order when the item is out of stock... I missed out on other bargains because I thought I'd secured items from Debenhams.

Loopy x