Anyone recommend a new ISP?

Rochdale_Guy

Hi,

Looking into this for someone not so technically minded.

Choices seem to be between:

Eclipse Broadband = £20.25 a month for 18meg with 50Gb download monthly limit, with free setup and wired router
http://www.eclipse.net.uk/page/Home-Broadband-2

Be Broadband = BE Value £17 a month for 12 Meg "unlimited usage", with wireless router, no set up charge
https://www.bethere.co.uk/web/beportal/bevalue

Didn't really want any download cap, and £20 is a bit too much.

Would have considered Zen Internet but there's is over £20, plus you have to pay a set-up fee and buy a modem

Any help / advice please?

Marco12452

I opted for Sky BB Unlimited. Up to 24MB speed, I get around 8MB, but am around 2 miles from exchange, also has unlimited download.
Comes with phone package giving free evening and weekend calls to geographic numbers. I pay a £2.50 premium as do not have the TV package, but still comes in at arounf £22 for the month. This includes the line rental.

moonrakerz

How far from the exchange are you ? There is no point in paying a higher price for 12/18mbs if you can only get 3mbs at your location.

Put your details in here and see what options you have at your location.

http://www.samknows.com/broadband/index.php

steveE2

First you need to find out what's available at your exchange
do a search here http://www.samknows.com/broadband/exchange_search
The LLU providers generally offer a better service and price.

Be and Sky LLU are both good

Rochdale_Guy

Thanks.

The following services are available in your location:

<LI class="status green">BT Wholesale ADSL <LI class="status green">BT Wholesale ADSL Max <LI class="status green">BT Wholesale WBC (21CN) <LI class="status green">BT Wholesale SDSL <LI class="status green">AOL LLU <LI class="status green">O2 / Be LLU <LI class="status green">Bulldog LLU <LI class="status green">TalkTalk (CPW) LLU <LI class="status green">Sky Broadband / Easynet LLU <LI class="status green">Tiscali LLU <LI class="status green">Tiscali TV (via Tiscali LLU) <LI class="status green">Orange LLU (Formerly Wanadoo)
• Zen LLU

LLU xDSL presence at your exchange

You are connected to the Rochdale telephone exchange.
The following table details the availability of LLU services at your location.

<LI class="status green">

AOL is available in your area <LI class="status green">O2 / Be Unlimited is available in your area <LI class="status green">Bulldog (C&W) is available in your area <LI class="status green">TalkTalk (CPW) is available in your area <LI class="status green">Sky Broadband / Easynet is available in your area <LI class="status red">Edge Telecom is not yet available in your area <LI class="status red">Entanet is not yet available in your area <LI class="status red">Lumison is not yet available in your area <LI class="status red">Newnet is not yet available in your area <LI class="status red">Node4 is not yet available in your area <LI class="status red">Pipex is not yet available in your area <LI class="status red">Smallworld Media is not yet available in your area <LI class="status green">Tiscali is available in your area <LI class="status green">Tiscali TV is available in your area <LI class="status green">Orange is available in your area <LI class="status red">WB Internet is not yet available in your area
[*]Zen is available in your area

Locality

You are approximately 274 metres from the exchange. Note that this is the straight line distance - the actual cable length will be longer!

Rochdale_Guy

Sorry, tried to cut and paste the table on the website, it came out funny

I think BE won "Best Consumer Fixed Broadband ISP of 2011", amongst other awards.


An LLU operator presence
What is this?

AOL:Enabled
O2 / Be:Enabled
C&W / Bulldog:Enabled as of 20/05/2005
Edge Telecom:Not available
Entanet:Not available
Lumison:Not available
NewNet:Not available
Node4:Not available
Orange:Enabled as of 11/10/2005
Pipex:Not available
Sky / Easynet:Enabled as of 11/12/2003
Smallworld:Not available
TalkTalk (CPW):Enabled
Tiscali:Enabled as of 07/03/2008
Tiscali TV:Enabled as of 07/03/2008
WB Internet:Not available
Zen Internet:Enabled as of 30/10/2005



and there site said they could get 18 Meg.....
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moonrakerz

You are about the same distance from your exchange that I am from mine.

I am with O2 LLU 16mbs package; very rarely falls below 13mbs, usually 13.5 - 14: I pay £13 a month - excellent value with great service !!

baby_frogmella

Go for talktalk! Contrary to popular opinion their LLU broadband is very good. Their phone support isn't the best but stick to their online support which is superb. Their plus package is £15 pm (+ line rental) which gives you at least 100gb downloads pm and you're guaranteed line speeds 24/7, great pings and smooth video streaming. They only throttle p2p but every other protocol runs full speed 24/7.

macman

O2 or Sky are the obvious LLU choices, even better on O2 if you can get the mobile discount (£5 reduction).

steveE2

Who is line rental currently with and do you want to move it to new supplier?
Do you need a call package and what sort of usage if you do?

You have a good choice of suppliers there and going by line distance should see great speeds.
As baby frogmella says TT LLU has good reports lately and comes to around £27 INC
SKY around £22 inc calls/rental £15 Broadband only
Be Value £17+rental.Be Unlimited £22+rental
O2 Allrounder £17.50+£7.50 line rental(£5 discount for O2 mobile cust)

C&w suppliers <£20 1 month contract
http://www.vivaciti.net/product/1/home-internet/25/llu-unlimited/14
http://www.xilo.net/adsl_broadband/#pro

Stompa

I'm on BE Value, and it's generally pretty good. Bear in mind that it doesn't include an email address (if that matters to you).