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Naughty Council

Hi all long time poster here, got a question which could be a bit incriminating so I've set up a new profile to post on this occasion...

I claim housing benefit and the council I'm with, whom I wont name, have phoned me and asked if I received the letter they sent a few days ago.

I said I had, and that it was something to do with new rules mean they're paying me a small amount less for housing benefit as of October.

They confirmed thats the letter, and that its wrong and they need to collect it by hand.

At this point I knew there was a problem of some sort, but I thought it was something I'd done wrong.

Anyway, on checking the letter, I noticed that not only have they sent me the letter, on the back of it theyve sent the same letter with someone elses details! No wonder they want the letter back!!!

Who thinks I should just give it back to them, and who thinks I should kick up a bit of a stink?

Cheers!
«134

Comments

  • relic
    relic Posts: 2,153 Forumite
    Riiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiight...
    Per Mare Per Terram
  • doug20
    doug20 Posts: 9 Forumite
    Thanks for that extremely useful post!

    Anyone got anything sensible to say?
  • krisskross
    krisskross Posts: 7,677 Forumite
    doug20 wrote: »
    Hi all long time poster here, got a question which could be a bit incriminating so I've set up a new profile to post on this occasion...

    I claim housing benefit and the council I'm with, whom I wont name, have phoned me and asked if I received the letter they sent a few days ago.

    I said I had, and that it was something to do with new rules mean they're paying me a small amount less for housing benefit as of October.

    They confirmed thats the letter, and that its wrong and they need to collect it by hand.

    At this point I knew there was a problem of some sort, but I thought it was something I'd done wrong.

    Anyway, on checking the letter, I noticed that not only have they sent me the letter, on the back of it theyve sent the same letter with someone elses details! No wonder they want the letter back!!!

    Who thinks I should just give it back to them, and who thinks I should kick up a bit of a stink?

    Cheers!

    So why exactly would you want to 'kick up a bit of a stink'? What purpose would it serve?
  • doug20
    doug20 Posts: 9 Forumite
    krisskross wrote: »
    So why exactly would you want to 'kick up a bit of a stink'? What purpose would it serve?

    It wouldn't really serve any purpose, which is why I'm wondering whether to bother.

    What I DO know is that if the council had a problem with me, and not the other way round, they'd be quick enough to get onto my case about it...
  • doug20
    doug20 Posts: 9 Forumite
    Oh deary, I think it would be a bit meany to make a fuss over nothing - everyone makes mistakes!

    Thats true, and its another reason why I'm wondering whether to really be too bothered about it.

    But at the end of the day, they obviously see it as very serious, hand collecting letters is hardly a common practise.
  • doug20
    doug20 Posts: 9 Forumite
    Well beany, if you're not bothered, I'm not sure why you are asking the question?

    To be honest I don't know if I'm bothered or not!

    The letter does, after all, have someone elses private details on it. I'm pretty sure he wouldn't want me to know about his private affairs.
  • relic
    relic Posts: 2,153 Forumite
    doug20 wrote: »
    To be honest I don't know if I'm bothered or not!

    The letter does, after all, have someone elses private details on it. I'm pretty sure he wouldn't want me to know about his private affairs.

    Let them come and collect it then.
    Per Mare Per Terram
  • doug20
    doug20 Posts: 9 Forumite
    relic wrote: »
    Let them come and collect it then.

    Perhaps the point I'm making is that this shouldn't happen; its a clear breach of private data.

    Don't you think that sending out a letter with someone elses details on it is a serious problem?
  • Sam____2
    Sam____2 Posts: 711 Forumite
    and the award for the most pointless thread goes to...
  • doug20
    doug20 Posts: 9 Forumite
    Sam___ wrote: »
    and the award for the most pointless thread goes to...

    The award for the most pointless post certainly goes to you.
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