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Naughty Council

13

Comments

  • bestpud
    bestpud Posts: 11,048 Forumite
    How will posting under your usual username incriminate you?
  • dave4545454
    dave4545454 Posts: 2,025 Forumite
    Tenth Anniversary Combo Breaker
    doug20 wrote: »
    Perhaps the point I'm making is that this shouldn't happen; its a clear breach of private data.

    Don't you think that sending out a letter with someone elses details on it is a serious problem?


    you're right, it is a very clear breach of private data. you should go see a solicitor who will know exactly how to deal with this. it's a very serious matter and if it had been the other way round you can bet your council would be suing you.

    don't let incompetent councils get away with it.
    Martin has asked me to tell you I'm about to cut the cheese, pull my finger.
  • pipkin71
    pipkin71 Posts: 21,821 Forumite
    krisskross wrote: »
    So why exactly would you want to 'kick up a bit of a stink'? What purpose would it serve?

    Agree.

    I was sent a copy of my SS personal needs assessment the other day. Along with the pna I also received the details of four other people. I just let the person know and suggested they be careful in future.

    No reason to kick up a stink. It was a mistake but one they will likely learn from.
    There is something delicious about writing the first words of a story. You never quite know where they'll take you - Beatrix Potter
  • MickMack
    MickMack Posts: 132 Forumite
    fortate wrote: »
    I regularly used to get post addressed to me, which is clearly for another person.
    I used to send it back marked 'Does Not Live Here'. Yet it continued.
    Bank statements, Insurance investment reports, all manner of things.

    What I did eventually, was open the envelopes (by accident!) and put it back in the post box marked ' Contents Read, Noted and Copied by accident - Person does not live here.

    Never had any more letters since!!

    The reason they are coming round to collect the letter is that once returned there will be no evidence to prove that the council were in breach of Data Protection Legislation. Why not hand the letter back, with something like, 'Copied and returned to ******' written on it.

    I think that will get their act together for the future!

    You consciously opened someone else's mail ............. that's a criminal offence right there ............ you will probably go to prison


    forever................................ :p
  • cit_k
    cit_k Posts: 24,812 Forumite
    Oh deary, I think it would be a bit meany to make a fuss over nothing - everyone makes mistakes!


    Except, the government wants to fine claimaints 50 pounds for each and every mistake they make in claims.

    But if a official makes a mistake, who cares.
    [greenhighlight]but it matters when the most senior politician in the land is happy to use language and examples that are simply not true.
    [/greenhighlight][redtitle]
    The impact of this is to stigmatise people on benefits,
    and we should be deeply worried about that
    [/redtitle](house of lords debate, talking about Cameron)
  • cit_k
    cit_k Posts: 24,812 Forumite
    krisskross wrote: »
    So why exactly would you want to 'kick up a bit of a stink'? What purpose would it serve?

    I would ask the council if the other party received any of your info, after all, how did they know this mistake happened, Its probably because someone else rang them to say they had your info...
    [greenhighlight]but it matters when the most senior politician in the land is happy to use language and examples that are simply not true.
    [/greenhighlight][redtitle]
    The impact of this is to stigmatise people on benefits,
    and we should be deeply worried about that
    [/redtitle](house of lords debate, talking about Cameron)
  • real1314
    real1314 Posts: 4,432 Forumite
    cit_k wrote: »
    Except, the government wants to fine claimaints 50 pounds for each and every mistake they make in claims.

    But if a official makes a mistake, who cares.


    Go on, I'll bite.

    This is a new angle - fines for "mistakes". Do you have any idea how many "mistakes" are made on claims?

    In this instance we are talking about a mistake that caused no financial loss or impact. Are you suggesting that the government is going to fine people for mistakes that have no effect (e.g spelling your street name incorrectly)?

    Or are you just trying to divert yet another thread onto your tired agenda?

    (they are not even going to fine "mistakes" I bet, only intentional / deliberate false statements).
  • sunnyone
    sunnyone Posts: 4,716 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    MickMack wrote: »
    You consciously opened someone else's mail ............. that's a criminal offence right there ............ you will probably go to prison


    forever................................ :p

    Wrong, its common misperseption but its wrong.
  • Teahfc
    Teahfc Posts: 1,468 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So someone has made an error, I very much doubt it is the person who made the error that you have a beef with.There may be a chance someone loses their job if you want to start getting tricky, How about you give the letter back,accept an error has been made and move on.
    "Man invented language to satisfy his deep need to complain."


    ''Money can't buy you happiness but it does bring you a more pleasant form of misery.''
  • cit_k
    cit_k Posts: 24,812 Forumite
    real1314 wrote: »
    Go on, I'll bite.

    This is a new angle - fines for "mistakes". Do you have any idea how many "mistakes" are made on claims?

    In this instance we are talking about a mistake that caused no financial loss or impact. Are you suggesting that the government is going to fine people for mistakes that have no effect (e.g spelling your street name incorrectly)?

    Or are you just trying to divert yet another thread onto your tired agenda?

    (they are not even going to fine "mistakes" I bet, only intentional / deliberate false statements).

    How do you know it caused no financial loss or impact.

    We dont know what details were in the letter.
    We dont know if another party got hold of the o/p's information.
    Either the o/p or the other party if there is one could misuse information, or it could be seen by another party in their household who could misuse it etc.

    As for errors, until its legislated no one really knows the full details, all they have really said is there will be a 50 pound fine, raising up to 300, and these will be for errors that could have been 'preventable' by the claimant.

    Just like this error, could have been preventable by the council.

    As to how many errors there are on benefit forms, no idea, but going by

    a) official stats which show that DWP errors cost MORE than claimaint errors
    and
    b) my own experience where its almost impossible to get any correspondance from the dwp that does NOT contain at least one error

    then its a safe bet imo that more DWP mistakes are made than claimant mistakes.
    [greenhighlight]but it matters when the most senior politician in the land is happy to use language and examples that are simply not true.
    [/greenhighlight][redtitle]
    The impact of this is to stigmatise people on benefits,
    and we should be deeply worried about that
    [/redtitle](house of lords debate, talking about Cameron)
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