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Forced to buy second ticket because eticket not printed

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Comments

  • pendulum
    pendulum Posts: 2,302 Forumite
    Well the fact you thanked post #20 shows you can't have much IT experience, so you don't understand where I'm coming from.
  • Wig
    Wig Posts: 14,139 Forumite
    Flyboy152 wrote: »
    The actual trerm is



    Not even the most pedantic "tech head" would consider that "print out" reads "print" to PDF.

    "I have read the Terms & Conditions tick_box.gif"

    All other things on a sales website are irrelevant when you complete the booking/buying process you agree to the terms and condition/conditions of carriage and you have to declare that you have done so. You do not have to declare that you have read every bit of waffle on the website.
  • photome
    photome Posts: 16,743 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Wig wrote: »
    "I have read the Terms & Conditions tick_box.gif"

    All other things on a sales website are irrelevant when you complete the booking/buying process you agree to the terms and condition/conditions of carriage and you have to declare that you have done so. You do not have to declare that you have read every bit of waffle on the website.


    Are you saying that you can tick the t and c to say that you have read them and then argue that "I didnt have to read them all" ?
  • Wig
    Wig Posts: 14,139 Forumite
    photome wrote: »
    Are you saying that you can tick the t and c to say that you have read them and then argue that "I didnt have to read them all" ?

    No, I'm saying the T&Cs are all that matters as long as you read and agree with ALL the T&Cs then everything else is irrelevant.
  • pinkteapot
    pinkteapot Posts: 8,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    99.99% of people would take "print out your ticket" to mean "print it on paper". I can print to PDF so I understand the argument. You know what though? Lots of different companies ask you to print tickets/confirmations/receipts etc. Strangely enough I don't think we're going to see them all changing their T&Cs anytime soon to "print out on paper" because they get a high volume of complaints from people like the OP.
  • SimbaSimon
    SimbaSimon Posts: 810 Forumite
    Part of the Furniture Combo Breaker
    benjus wrote: »
    That's a boarding pass, not a ticket. Every airline and airport I've ever used has required a hard copy boarding pass.

    British Airways let you use your iPhone app to create a virtual boarding pass. The staff scan the barcode on your phone to validate it.
  • Wig
    Wig Posts: 14,139 Forumite
    pinkteapot wrote: »
    99.99% of people would take "print out your ticket" to mean "print it on paper". I can print to PDF so I understand the argument. You know what though? Lots of different companies ask you to print tickets/confirmations/receipts etc. Strangely enough I don't think we're going to see them all changing their T&Cs anytime soon to "print out on paper" because they get a high volume of complaints from people like the OP.

    For the umpteenth time, these terms and conditions do not say the ticket needs to be printed.
  • Thats strange; because in the OP's opening post, they provides a link that says it does.....
    Signaller, author, father, carer.
  • photome
    photome Posts: 16,743 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Wig wrote: »
    For the umpteenth time, these terms and conditions do not say the ticket needs to be printed.


    One of the lines in the t and c states

    Passengers must be able to produce their ticket on demand by any Company employee (or other person so authorised for inspection). Any person who fails to produce a valid ticket for the journey may be asked to leave the vehicle or pay the maximum single fare on the route being travelled.

    IMO that means yould have to print out your ticket as per instructions and physically have the ticket in your hand.

    So instructions say print ticket, t and c say you have to have ticket pretty clear to me!
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