Cheapest UK iPod Repairs, Wilmslow - WARNING

iwatson2

I was stung as well. I sent my son's ipod to be repaired. Firstly they took £104 from my credit card having quoted me £79 for the repair. Then after several weeks returned the ipod with a new glass front but it was detached from the case. After many conversations with TONY WARD and his promises to refund my money or return the unit repaired I gave up having received neither. Now he is too cowardly to answer his phone or respond to message or emails.

Still, lesson learned and at least I have my integrity in tact unlike TONY WARD and his phoney (boom boom!) company.

scottwalker

Yet another post showing that the company is absoloutely appalling and follows nothing of its policies it mentions on its websites. There will be probably be scores of other people who haven't found this forum. It is great though that if you type in TW Technology and cheapestipodrepairs in on google, this forum entry comes up on the 5th search item.

It all seems that alot of the people here have just given up, me included, but it is appalling what he and the company have done. It is basically theft, and he should be held to account for his actions.

The fact that the website is still there offering others its 60 day repair guarantee, and all its wonderful services galls me:mad: on a daily basis

trumpton

If you have paid by credit card, contact the credit card company for a chargeback. Also, at the very least report it to Trading Standards. The more complaints they get the more likely they are to take action.

Try Watchdog and Daily Mirrror Investigates too. Again, the more complaints the more likely to be featured:

http://www.bbc.co.uk/watchdog/gotastory/

http://blogs.mirror.co.uk/investigations/

omen666

trumpton wrote: »

If you have paid by credit card, contact the credit card company for a chargeback. Also, at the very least report it to Trading Standards. The more complaints they get the more likely they are to take action.

Try Watchdog and Daily Mirrror Investigates too. Again, the more complaints the more likely to be featured:

http://www.bbc.co.uk/watchdog/gotastory/

http://blogs.mirror.co.uk/investigations/

Something like this wont be featured. They are after the more mainstream players.

omen666

Just had a fish around.

You could ask for a director report and get his address

http://wck2.companieshouse.gov.uk/688c31690608e234c828ccac2ff2826d/compdetails

His real name is Antony Ward

http://www.webwire.com/ViewPressRel.asp?aId=106509
http://www.webwire.com/ViewPressRel.asp?aId=108778

scottwalker

I like the fact that if you google cheapest ipod repairs on google, these forum entries come up 5th and 6th. Of course after his own adverts!!!

DCFC79

Always always do your research when sending an item like an ipod or anything valuable away for repair.

kazd

Just curious why didn't any of you use the genius bar. Surely a safer route, I have used the genius bar a few times and they have been exceptional.

jess1974

My son has broken the screen of his ipod touch, does anyone know anywhere reputable where i can get it fixed? We are in Norfolk.....

westiea

I have had 2 ipods from Student Computers and would really recommend them, great comms both on email and phone with nair a problem.