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jet2 complaint - help please

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  • GlennTheBaker
    GlennTheBaker Posts: 2,974 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It's what sometimes differentiates Jet2.com from Ryanair, EasyJet, etc.
    This space has been intentionally left blank
  • Interested to hear that Jet2 does rectify problems caused by their site. I am currently waiting to hear whether they will refund €285 which was a cost incurred by a site problem - when changing the currency from euros to sterling at the end of the process the booking reverted to the original one - I ended up re-booking the flight I was changing. Has anyone else found that the "Change Booking" area of the site is flakey? The call centre refused to help in any way claiming that it was my error.
  • I get the feeling there are a lot of Jet2 employees on here.........
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