Discuss the free solar panel company: A Shade Greener

Cardew

Safcgun wrote: »

We had our solar panels fitted by A Shade Greener last year as did 2 of my neighbours on my recommendation. We are all now having a problem with pigeons nesting in between the panels and the roof. I have contacted Shade Greener who have been very slow in responding only to be told as this doesn't affect the working of the panels it's not their problem. Also if we get any work done ourselves which affects the panels then we are reponsible so basically there is no comeback on them. None of us had trouble with pigeons before but now all three properties are affected.[B] I personally want them removed [/B]but again Shade Greener don't respond to telephone calls, emails or Facebook messages

Can you get a high pressure hose with a jet that reaches the panels? Or a long stick?

Pigeons are 'thick' but even they will get the message after their nests have been removed a couple of times.

zeupater

Cardew wrote: »

Can you get a high pressure hose with a jet that reaches the panels? Or a long stick?

Pigeons are 'thick' but even they will get the message after their nests have been removed a couple of times.

Hi

That's what I'd do, but the difference is that we own our system, whereas a third party is involved in this instance and they don't seem to recognise the responsibility, cost, safety or risk issues which they seem to be shrugging off without due consideration.

In my opinion it would be the responsibility of the RaR company to ensure the integrity and safety of their system - it's in their best interest to do so, whether it's from a revenue & reputation position or liability. With nesting under panels being so likely, any RaR operator with a portfolio even a fraction the size of that of ASG's should surely have a 'pest control' team within it's maintenance department, or at least existing regional third party contracts

The way I'd see it, any major damage caused to the property by the RaR operator's kit (directly or indirectly) would be subject to a claim by the householder against their own insurance provider which in turn has a duty to mitigate their client's or own costs by collecting from the responsible party. Now, considering that the RaR company has been made aware of the issue prior to a potential event and has refused to mitigate the risk, then their own insurer would likely take a pretty dim view and leave all cost responsibilities with the RaR operators themselves to fund.

I may be wrong, but in other industries & sectors that's what tends to happen so I don't see why a RaR scheme operator would see it any different and be so complacent ....

HTH
Z

Cardew

I totally agree with the above. The problem is that ASG don't seem to worry about their reputation now they have stopped installing systems. They will just sit back and rake in all the subsidies.

Given that it is well recognised that Pigeon guano is dangerous to health, I would get the pest control officer at the local council to write to ASG on behalf of 'Safecgun' and his neighbours.

KeyboardWorrier_2

Hi.

My late mother had solar panels installed on her roof by a Shade Greener back in 2013 on lease. She died earlier this year and as executor of her will I am currently in the process of selling her house. Interested parties in the house obviously want to know more about the solar panels. I know from the accompanying brochure my Mum got that a new owner can just carry on using the panels. Does anyone know what would happen if a new owner wanted to have them removed?

Does the company still exist? The numbers I have called have an answerphone but so far no response. The message seems to change to one for emergency maintainance calls at the weekends but I don't know if this relates to the solar panel business or not.

Does anyone have a contact e-mail address or number for the company? The estate agent dealing with the house have been telling me horror stories about delays and hold-ups in selling houses because of this firm's panels.

Thanks in advance, any help is appreciated.

Will_Howard

Hi KeyboardWarrior,
I've got these numbers you can try .
0345 301 2342 or 0845 301 2342 or email message@ashadegreener.co.uk

Hope you have some luck.

Ian011

The 0845 number is never cheaper than the 0345 number.

Always call the 0345 number.

Cardew

KeyboardWorrier wrote: »

Hi.

My late mother had solar panels installed on her roof by a Shade Greener back in 2013 on lease. She died earlier this year and as executor of her will I am currently in the process of selling her house. Interested parties in the house obviously want to know more about the solar panels. I know from the accompanying brochure my Mum got that a new owner can just carry on using the panels. Does anyone know what would happen if a new owner wanted to have them removed?

Does the company still exist? The numbers I have called have an answerphone but so far no response. The message seems to change to one for emergency maintainance calls at the weekends but I don't know if this relates to the solar panel business or not.

Does anyone have a contact e-mail address or number for the company? The estate agent dealing with the house have been telling me horror stories about delays and hold-ups in selling houses because of this firm's panels.

Thanks in advance, any help is appreciated.

The panels were installed on a 25 year lease(possibly 20 years).

The new owner cannot get rid of them without ASG agreeing and they are hardly likely to give up a fairly lucrative income.

Although ASG state the lease is approved for Mortgage purposes, as your estate agent states. there have been horror stories about Mortgage companies being difficult, and some point blank refusing to give a mortgage.

[Deleted User]

We were contacted by an ASG agent in 2014 regarding free solar panels. They were very professional in their approach and all visitors to our home from the first contact to installation were very good.

We try to make the most of the daylight hours when electricity is available from the panels and do the higher energy tasks of laundry and baking at those times. I would say the average saving has been around £200 a year for our home.

A downside you should consider if birds are a problem in you area - We have found the panels are an attraction to the local pigeon population, a number of whom have chosen to set up their nests beneath them resulting in gutters filled with their poo. Our guttering needs cleaning at least every other month, otherwise we have problems with the mess on our windows too . This is inconvenient and if you can't climb a ladder to do it yourself, costly to employ someone to do so.

I have contacted ASG with regard wire netting to be put up to prevent the birds getting under the panels. They have said they will ask a company to give us a quote ( at our own cost) but as yet we have heard nothing. I in the meantime have contacted a company who will put up the wire around our 12 panels for £400. As you can appreciate this is a major outlay for something you are only renting and do not own.

This is just something you may wish to take into account.

Cardew

See post #192

Creamy_Goodness

Hi

sorry to bump an old post up but has anyone had any luck as to actually getting through to these.

I purchased my house last month and it has solar panels on the roof as part of a free scheme. Ive no idea who has fitted them but on searching in the attic around the Inverter I found a job sheet and wiring diagram from A Shade Greener so Im assuming that they own the panels.

Every number ive rang goes to a voicemail, their facebook chat is a bot that just auto replies and I really dont know where else to go.

My energy supplier thinks there is an issue either with the solar panel or my meter as Im currently using a ridiculously high amount of electricity according to them. Ive no way of knowing how much energy the solar panels are using (Ive taken some pics but I dont really know what they mean)

any help would be appreciated.