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Jane Norman gone into administration,SALE ON

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Comments

  • nikki2804 wrote: »
    UhOh, im currently in the middle of a RM investigation waiting to get a refund for a missing parcel. Was on a credit card but less than £100 :(. I have sent the letter back to RM so lets hope they honour the refund.


    Hiya,

    did you ever get your refund? I am in the middle of one too....goods were ordered a week before they went into administration, total value £216....never received, and now they are offering me "£108 credit note as a good will gesture" as they say i have no rights....

    Would appreciate some thoughts/feedback on this....

    Em
  • jamespir
    jamespir Posts: 21,456 Forumite
    even with 70% off it aint cheap no wonder they gone bust
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • Hiya,

    did you ever get your refund? I am in the middle of one too....goods were ordered a week before they went into administration, total value £216....never received, and now they are offering me "£108 credit note as a good will gesture" as they say i have no rights....

    Would appreciate some thoughts/feedback on this....

    Em


    surely a credit note would be pointless as there is no where to use it?? x
    Proud Mummy to a new little girl - Phoebe... born 11 days overdue on 3rd Jan 2012.
  • nikki2804
    nikki2804 Posts: 2,670 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hiya,

    did you ever get your refund? I am in the middle of one too....goods were ordered a week before they went into administration, total value £216....never received, and now they are offering me "£108 credit note as a good will gesture" as they say i have no rights....

    Would appreciate some thoughts/feedback on this....

    Em


    I managed to get the refund that RM gave them. It wasn't for the full £98 though, but I did get £70ish back.

    Did you pay by credit card? As it was over £100 claim it back through them!
  • Dizzy_Ditzy
    Dizzy_Ditzy Posts: 17,471 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    i usually love JN. I went in this morning and they had some stuff "up to 70%" off but quite frankly it was rubbish :-(
    I’m a Forum Ambassador and I support the Forum Team on the Health & Beauty, Greenfingered Moneysaving and How Much Have You Saved boards. If you need any help on these boards, please do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com

    All views are my own and not the official line of MoneySavingExpert
  • Oh no, I'm really worried! I ordered over £200 of stuff from JN website yesterday, not knowing they's gone into administration until now. My stuff was on next day delivery and hasn't arrived today. I hope it gets delivered... I did put it on my cc though so hopefully if it doesn't arrive, I'll get a refund? If they aren't delivering peoples things and still taking money that's really naughty? :(
This discussion has been closed.
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