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Mothercare Happyland Glitch - items back in stock

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  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    What was the glitch.. is it still working?
    I Hate Jobsworths!!!
  • caz2703
    caz2703 Posts: 3,630 Forumite
    The glitch was BOGOF on Happyland items but no longer working. There were also a couple of codes knocking about that took 20% off the price before the BOGOF kicked in e.g. 2 x £40 Happyland sets came to £24 after the offers.
  • GingerDi
    GingerDi Posts: 846 Forumite
    Wish they would start sending out the ones to houses!
  • Nephthys
    Nephthys Posts: 366 Forumite
    edited 28 June 2011 at 4:18PM
    GingerDi, I just checked my account and my 3 orders say dispatched including the one I took the home delivery on! Hopefully that means its all sent out ok.

    I haven't had the dispatch emails yet though. It took a few hours for those to come through last time if I remember rightly.

    Thanks again OP.
  • Just checked my account and my order is showing as dispatched - I ordered it over the weekend. It has only been showing as dispatched since this afternoon though so worth checking your account again to see if your status has changed! (This is for home delivery).
  • GingerDi
    GingerDi Posts: 846 Forumite
    Nephthys wrote: »
    GingerDi, I just checked my account and my 3 orders say dispatched including the one I took the home delivery on! Hopefully that means its all sent out ok.

    Thanks again OP.

    Here's hoping! Thanks for reply. Am bit edgy as needed for loads of birthday presents. Saved me a small fortune (I hope!).
  • xmaslolly76
    xmaslolly76 Posts: 3,974 Forumite
    My two important ones are showing as despatched but the 3 smaller orders are still awaiting dispatch which is worrying as i am due to collect them tomorrow. Anyone else had this?
    :jFriends are like fabric you can never have enough:j
  • GingerDi
    GingerDi Posts: 846 Forumite
    Oh dear...email just received from Mothercare.

    Thank you for your email.

    I am sorry to hear that you have not received your complete order. I can appreciate how frustrating this must be and apologise for any disappointment you may have been caused.

    Regrettably the Tree House has not yet been dispatched as we are currently out of stock of this.

    May I explain that when an order is placed online there is a short delay whilst your order is processed and the system updates stock figures. This means it can occasionally be accepted on screen but later declined due to lack of stock.

    Conversely, stock can come in as well as out during this time. It appears that the last of the Tree House was sold as your order details were being processed, and I am sorry if you have not yet been advised of this.

    We are expecting replacement stock very shortly, however I am unable to give a date as this time as to when this will be. The Tree House will be dispatched as soon as it comes into stock. Alternatively, you can cancel this from your order should you wish to try purchase this elsewhere.

    Please accept my apologies again for any disappointment or inconvenience caused, but I hope that this information is of help and that we can resolve this for you soon.
  • Giggle
    Giggle Posts: 3,137 Forumite
    Moon house is showing as despatched but not the rockets as yet i having both my orders sent to my house so fingers crossed the rockets will be on there way as well soon
    I Love My Computer Because My Friends Live In It
  • my last rockets and treehouses have been despatched for store collection ; ) xx
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