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I've learnt a lesson to check my shop settings!

24

Comments

  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You can either do an ebay advanced search by bidder, or in goofbay by bidder.
    If other people sell similar to you I wonder why she decided that she was going to buy from you when she was blocked, unless the other sellers have also blocked her.
  • soapyjoe
    soapyjoe Posts: 474 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    hermum wrote: »
    You can either do an ebay advanced search by bidder, or in goofbay by bidder.

    If other people sell similar to you I wonder why she decided that she was going to buy from you when she was blocked, unless the other sellers have also blocked her.

    I'm off to school to pick my son up now but I'll have a look when I get back. It will be interesting.

    The item she wants from me is similar to what she's bought already but is a handmade item that I designed myself and is a different style to the others she's bought, so I suppose that's why she wants it.
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    soapyjoe wrote: »
    I'd love to cancel the transaction as I'm sure if she does pay, i'll suffer over the feedback but my understanding is that I cant do it without her agreement and even then she can still leave neg.
    As I learned just recently, if you raise a cancellation request and she doesn't respond at all, it automatically cancels after 7 days. She could only throw a spanner if the works if she specifically denies the cancellation.
  • techspec
    techspec Posts: 4,464 Forumite
    I am quite flexible and send a reminder on 5/6 days and NPB on 7/10 days.

    But thats backfired, as an item i sold 8 days ago was getting no response from buyer, despite saying i was away from tommorrow.

    Within seconds of filing NPB - buyer reponds and says they get paid friday and will pay then - the day i go away.

    Wish i had filed it earlier now, so it closed before they get paid - as i can't post for over 2 weeks and could get my first neg as a result. :mad:
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    lovinituk wrote: »
    As I learned just recently, if you raise a cancellation request and she doesn't respond at all, it automatically cancels after 7 days. She could only throw a spanner if the works if she specifically denies the cancellation.

    Why would you want to do a cancellation request? If they refuse you can't open a NPB & you lose your fees.
    NPB's the way to go every time. Be off with you time waster.
  • soapyjoe
    soapyjoe Posts: 474 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    hermum wrote: »
    It's a lesson in psychology. Have any sellers left her false negs? Or has she bought lots of things & not received FB?


    I did the advanced search and it made very interesting reading. She's received feedback of 31 for the current month (all as a buyer) and has won 47 items, so there are a few outstanding.

    Payment not received yet, so hopefully I'll be amonst the few she doesnt pay. Strange old world, this is the first time I've hoped someone wont pay (and I'm saving for my hols too,,,, blow the money on this occasion).
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    hermum wrote: »
    Why would you want to do a cancellation request? If they refuse you can't open a NPB & you lose your fees.
    NPB's the way to go every time. Be off with you time waster.
    Because in the OP's post they mention that the buyer said to just cancel it. And I did say in my post as a caveat that they could throw a spanner in the works by declining it.
  • soapyjoe
    soapyjoe Posts: 474 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 23 June 2011 at 4:29PM
    lovinituk wrote: »
    Because in the OP's post they mention that the buyer said to just cancel it. And I did say in my post as a caveat that they could throw a spanner in the works by declining it.


    I'd only cancel if I could do it on my terms, which unfortunately I cant.

    I'm having one of my 'I hate ebay and why am I doing this' days, but then all jobs have their ups and downs and I make a nice little part-time income from home, which I have to remind myself about when I come UP AGAINST THESE NUTTERS!!!!!!! Op throws laptop at the wall :)
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    soapyjoe wrote: »
    I'd only cancel if I could do it on my terms and also deny her leaving feedback, which rules the option out as I'd be relying on her agreeing.
    As I said, it actually relies on her specifically denying the cancellation. She doesn't have to specifically agree - if she does nothing then it cancels automatically after 7 days. If that happens and then she leaves neg feedback over an item she didn't even pay for then you would have a good case for feedback renewal. Of course this is partially speculation on my part so don't take it as gospel!
  • soapyjoe
    soapyjoe Posts: 474 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 23 June 2011 at 4:36PM
    lovinituk wrote: »
    As I said, it actually relies on her specifically denying the cancellation. She doesn't have to specifically agree - if she does nothing then it cancels automatically after 7 days. If that happens and then she leaves neg feedback over an item she didn't even pay for then you would have a good case for feedback renewal. Of course this is partially speculation on my part so don't take it as gospel!

    And if she denies it and pays? surely I will have stirred her up into more of a frenzy than she already seems to be in and if she uses the fact I tried to cancel in feedback ebay wont remove that as it's not feedback violation. I think it would just make matters worse.
    Plus, if she refuses to cancel and then still doesnt pay, would I still get my fees back, Just a theoretical question as I dont intend to ask her to agree to cancellation.

    But thank you anyway, I do appreciate any thoughts on this.
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