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Populus Live

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  • I recently tried to join Populous but there was some sort of error page that came up when I tried to confirm my registration. This happened a couple of times. Tried emailing them but got no reply :(
  • I had the same problem - gave up trying eventually!
  • I havent been using populous for very long however I agree the times to complete are under estimated :(

    I did a banking one the other day and it got to 75% which took me over 15 mins ( total time suggested was 15 mins ) and it then crashed and gave an error code. I screen shot this and sent it to them 3 days ago and still havent heard anything , has anyone experienced any errors doing their surveys?
  • Incidentally I discovered that during the pause before the checkboxes appear, you can still click on them - they are there, just invisible - and thus get through the surveys quicker. They still often take longer than the invitations suggest, though.
  • Marvqn1
    Marvqn1 Posts: 641 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I havent been using populous for very long however I agree the times to complete are under estimated :(

    I did a banking one the other day and it got to 75% which took me over 15 mins ( total time suggested was 15 mins ) and it then crashed and gave an error code. I screen shot this and sent it to them 3 days ago and still havent heard anything , has anyone experienced any errors doing their surveys?

    Yes, I had an error this week when doing a £3 survey.

    At the start, it said the survey would take 10-15 minutes, but it took about 1 hour. Also, what happened was, in the survey they asked questions that were already asked earlier in the survey.
  • Foxy16
    Foxy16 Posts: 247 Forumite
    Part of the Furniture 100 Posts
    Never had a problem with them before, but 3wks ago completed a £4. survey and the points have not been added, last week a £4. survey 64% completed and ended in error. Plus my points account is showing as 3 whereas it should be 8, advise all to check their balance.

    Have sent 4 e'mails now querying all the above, and no answer, has anyone ever successfully contacted them? If so how?
  • Foxy16 wrote: »
    Never had a problem with them before, but 3wks ago completed a £4. survey and the points have not been added, last week a £4. survey 64% completed and ended in error. Plus my points account is showing as 3 whereas it should be 8, advise all to check their balance.

    Have sent 4 e'mails now querying all the above, and no answer, has anyone ever successfully contacted them? If so how?
    I did a £4 one a few about a month back (survey number p009336) that was credited to my account but the following day I happened to notice it was no longer there. I emailed them but over a week an no reply, I emailed again but a few day and still nothing. I took to twitter and do you know I the very same day I got a reply to the email! The points were put back. I haven't had any invites for a couple of weeks now, I only need 11 points for my next cheque grrr
  • Sounds like they're not very reliable. I'm just a bit concerned that I've now given them my name, address and date of birth..
  • kiwi07
    kiwi07 Posts: 1,739 Forumite
    Part of the Furniture 1,000 Posts
    Has anyone else had an Energy letter request from them and not been rewarded yet?
  • Marvqn1
    Marvqn1 Posts: 641 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Did anyone do a survey today and get an error?

    There was an error at the end of the survey. I see that the points for survey haven't been added.
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