Tesco misprices thread 7 - please only post misprices here

lionace

Could some of the wine you bought not have been on the 243 offer?

folkestonelisa

I brought 2 bottles of pinot grigio and one gallo rose.

Both of us went to check that they were on the 3 for 2 and she said that they were having quite a few problems with the wine offers lately.

chelseapete

elliotlyla wrote: »

can People Please Stop Writing lol In Their Posts Is stupid Yankee Lazyness And Needs To Stop Now

what store were these in ??? LOL

i_like_shoes

elliotlyla wrote: »

can People Please Stop Writing lol In Their Posts Is stupid Yankee Lazyness And Needs To Stop Now

LOL a newbie with 17 posts telling us off lol lol lol......Behave !!! :rotfl:

i_like_shoes

gary_lawrence wrote: »

Sorry, you may have misread the post. If a product is on the shelf and underneath it is a lable for a DIFFERENT product, they are not obliged to sell it to you for that price. Say they had a PANASONIC Plasma TV, TV401 for £999 and someone printed out a PANASONIC hifi, HF401 for £199.As long as the TV clearly states it is TV401 on the box and the SEL clearly states HF401, then it is NOT an overcharge. Just a mistake. If they had to sell to you for the SEL price, even if for a different product, people would be moving stock aound all over the place.

This really does chav me :mad:. In my local store they are really bad for over facing products but leaving the old label there. So if a product has been on promo and sold out then they fill it with the next box and leave the label there:mad:. We know what to look for, double checking everything twice because this after all is Tesco..... They dont make profits that large by selling onions :rolleyes:. But unsuspecting people ie the older, harrassed mother or in a rush person will not look at the label properly and take it at face value, pay for the goods and not bother looking at their receipt. They are ripping off people left right and centre week after week by this.

KrispiiDuck

lionace wrote: »

Could some of the wine you bought not have been on the 243 offer?

I would prefer 342!

quoia

Forgetful wrote: »

The incorrect amount was this

This week kids clothing is reduced by 30%
so I bought a teen bra for £2 and a childs hat for 75p..

Now when the chap scanned the hat it came out at £3.50,, the original
price...., he sub totalled the whole shopping and I was given a reduction of £1.05 for the hat...30% off £3.50. but nothing off the teen bra....

Well the chap realised this and asked a supervisor to correct the mistake and she cancelled the £3.50 and put it through at 75p...the correct price.


but for some reason the computer gave me a reduction on the second subtotal of 82p for the hat and bra.....but immediately cancelled the reduction......but for some reason the computer instead of subtracting the 82p from the total amount it added another 82p onto the total...making it 82p over charged...

Its complicated when u read the reciept....cannot find it at mo.but its been scribbled on by lots of people at Cs trying to work out the total amount.

The only reason I got the correct total was to add up each item I had bought individually and apply the appropiate reductions.ie.buy 2 for £2...

never mind .long problem!!!!!!!!!!1

Since I've a love of mathematics, do puzzles, brainteasers & mindbenders for pleasure and was a computer engineer for 26 years, this is right up my street !!!

I think you were wrong, the computer was right and you not only bamboozled yourself but managed to do the same to Tesco CS.
If you'd been mischarged by anything other than 82p I'd have puzzled long over this, and probably needed more information, however the numbers provided tell a nice little story if you've got logic and a mathematical brain.

Here's what I think happened.

+ £2.00 Bra
+ £3.50 Hat (at full price)

---

= £5.50 (running total)

30% off ONLY HAT (so you think/say)
- £1.05 (deduction) ????

---

= £4.45 ????

Actually I think you DID get 30% off Bra (since unless it was also cancelled & rescanned with different till option or barcode number - why would 30% off the Bra suddenly appear correct in a total later on in the receipt - if it didn't the total would be 60p out)
so somewhere else on the receipt is -£0.60 or the -£1.05 is actually -£1.65 (30% of £5.50)

So I'm sure the 30% is off both

- £1.65 (total deduction)

---

= £3.85 (running total)

Now correction to Hat price

NOT £3.50 but £0.75

- £3.50
+ £0.75

---

= £1.10 (running total)

So Hat & Bra now £2.75 (by chance actually half of the original £5.50 - see where I'm going ?)

So subtotal
New Hat & Bra cost £2.75 so 30% off is 82.5p (rounded down to 82p)

- £0.82 (deduction)

---

= £0.28 (running total)

BUT, BUT, BUT !

You've already had a deduction of £1.65 which doesn't apply any more (You can't have £1.65 off £5.50 AND 82p off £2.75)

SO....

+ £0.82 (cancells out "second" deduction) (at this point you've still got a deduction of £1.65)

---

= £1.10 (running total)

Recalculates again 30% off new Kid clothes total of £2.75 (82.5p - 82p rounded) "knowing" EXCESS deduction has been applied

+ £0.82 (again) (at this point you've still got a deduction of £0.83)

---

= £1.92 FINAL TOTAL

So without ALL the +s and -s
Bra and hat £2.75 less 30% (which is 82.5p - call it 82p) = £1.93
You would have been charged £1.92 and so were actually 1p up on the deal

I think just seeing a deduction get cancelled and then the same amount added on again caused perplexed confusion.


Incidentally I had a checkout girl at ASDA on Friday in "perplexed confusion" when she mis-scanned some coupons.
She accidentally scanned a 20p coupon twice and missed out a 50p one - so I was 30p short on the deal.
I thought the total was wrong so asked her to check and the receipt had 3 x 20p and 1 x 50p when it should have been 2 of each.
I said she needed to "cancel/remove" a 20p one and do a 50p instead.
This is easy just like if one tin of beans goes through twice - press a certain button before scanning it again - takes it off instead of adding it on.
She did this with the coupon and the sub-total increased in value - THIS TOTALLY THREW HER !!!
She did it again and 20p got added on yet again - she said "It's not working" "Yes it is!" I said.
"No" she said looking at the receipt, "the coupon's 20p hasn't got a minus sign in front of the value"
"Yes that's correct - you are REMOVING a COUPON so the value is POSITIVE - the bill is INCREASING in value !!" I insisted
She wouldn't have any of it. I tried explaining the positive and negative values on the receipt and why a coupon has a MINUS value when it is ADDED (scanned normally) but has a POSITIVE value if VOIDING it. Exactly the opposite for a can of beans !! "No No" she said, I was wrong , the computer was at fault and she knew what should be a + and a - !!! Yep, right, NOT !!
Called a supervisor who decided it was simpler to cancel the entire transaction, scan ALL items in my carrier bags again and then do the coupons from scratch!
Don't want to stereotype but she was VERY BLONDE !

ExTesco

quoia wrote: »

Since I've a love of mathmatics...

You have far too much time on yur hands!!

DocProc

quoia

Thank goodness there are people like you about.

Here's a joke about 'argumentative blondes':

Three blondes are walking through the countryside and suddenly they find some tracks.

Blonde one says, "These are rabbit tracks, I can tell."

Blonde two says, "No, I recognise them, they're deer tracks."

Blonde three says, "Can't you see it. They're not either of those. It's so obvious. They're fox tracks."

Not one of the blondes would give way and they started arguing about who was right. They were still arguing when the train hit them.

Odd_Fellow

sfc_boy wrote: »

Ben500 - I understand what you're saying, and it's correct, but I think the point gary_lawerence was making in his example was that it *wasn't* the same product as advertised on the SEL, so it is misleading, rather than an o/c. I nearly picked up some Epson printer paper the other day, as it had a big SEL saying BOGOF, but on closer inspection of the SEL, it was for Tesco Finest printer paper, not the Epsom paper it was directly in front of - misleading, but not an o/c if BOGOF hadn't kicked in.

I'm sure I'm teaching my granny to suck eggs here, but check the barcodes on the product and SEL to be sure.

The important thing here is that it has to be a very obvious mistake (such as the example of a TV having the SEL for a hifi). If it's one TV model against another model, then the situation is less clear. If the model numbers are not apparent then there's a potential problem too. The law would rightly suggest that a purchase of a few pounds would not warrant much more than a cursory glance at prices/model numbers matching. A few hundred and the shopper would be expected to spend a little more time investigating.

As for overcharges vs mistakes..... well most OC's are mistakes unwitting made by people who can't be arsed to do the job properly.