Tesco misprices thread 7 - please only post misprices here

kronen

Nothing worth getting exited about....

Pack of 5 doughnuts.. 55p each or 2 for 90p.. multibuy did not kick in....

Didn't bother with DTD as had heavily couponed receipt...

sfc_boy

gary_lawrence wrote: »

I have noticed on some tills that the old R&R (get a full refund and keep the product) policy is still displayed. They are showing the new policy on the CS board and most tills, but some have the old sticker.

Now, IF you made your purchase at a till that had the old wording, could you insist they went by the old policy, after all it was at that particular till that you made the transaction and therefore where the contract of sale was completed???

Yes you're correct, but wait for a 360/wii/ps3 moment, there's bound to be one shortly.....

***cupcake***_2

Dove night regenerating handcream (blue tube)x 2 (on BOGOF). SEL £1 charged £1.89.

DTD on both despite BOGOF - £3.56 back :j (plus used the H&B coupons so very happy bunny):D


Pretty Woman on DVD stickered at £2.84. Charged £4.

DTD back of £2.32. :T

HTHS;)

gary_lawrence

sfc_boy wrote: »

Yes you're correct, but wait for a 360/wii/ps3 moment, there's bound to be one shortly.....

Does anyone else agree, especially if you are a lawyer/solicitor or Tesco employee?

Thanks

ampersand

Apologies if these are already posted:

Organic pork loin steaks, black and yellow SEL £10.00 kg, packs show £11.89
Finest frozen peas, 750gm - b/w SEL, headed NEW, £1.00- go through @ £1.69.
DTD = free peas plus 38pence-y p paid to take them away.
#############
Hello to fellow mser - extended hands met at the 200gm Johnson's Baby powder, 76p, for the 'BUY 2, receive 100 pts' offer. Stock has been scarce.Bought - several times; returned, ditto.

Westywoodpecker

gary_lawrence wrote: »

I have noticed on some tills that the old R&R policy is still displayed. They are showing the new policy on the CS board, but some have the old sticker.

Now, IF you made your purchase at a till that had the old wording, could you insist they went by the old policy???

I don't know the answer to that, but I've recently noticed the same in my local too. Boy how good the R&R days were

Edindevon

ampersand wrote: »

Finest frozen peas, 750gm - b/w SEL, headed NEW, £1.00- go through @ £1.69.
DTD = free peas plus 38pence-y p paid to take them away.

Thanks for the tip on this one, but unless I'm misreading this, you've worked it out wrong. You were charged £1.69 and got a DTD refund of £1.38, meaning the peas ended up costing you 31p.

Edindevon

*debbie*

In the queue today the lady in front bought a black and decker hammer drill, but then queried the price before she paid for it :eek:, the supervisor came back and said, yes, the price displayed is £19.99, not the £39.99 you have been charged, and proceeded to change the price to be paid.

So I had to go and have a look to see if she had taken down the SEL, sure enough she hadn't, a huge gondala end with HALF PRICE all over it.... The first one I picked up had a sticker over the bar code at the bottom, presumably giving the right price, so I picked up the one next to it, no sticker.

When I went to CS the very nice lady went off to check and came back with a big smile. :eek: thought I, but no, she was smiling because she could tell me that I had got it for free as they had overcharged me! Bless! What a lovely person!

ampersand

Edindevon wrote: »

Thanks for the tip on this one, but unless I'm misreading this, you've worked it out wrong. You were charged £1.69 and got a DTD refund of £1.38, meaning the peas ended up costing you 31p.

Edindevon

##########
True Edindevon, - but not when they refund the £1.69 as well, despite my explaining it was too much. They gave item cost back to card, but cash DTD followed. I explained it twice - they brought 2 people in succession over and I was pretty much told to go as there was a queue behind me.

Again watched, heard CS in agonies, floored by basic maths on catchweight DTD - the meat in question weighed exactly 500gms and it was still beyond them.
Many CS particularly object to being shown the correct amount of refund, however pleasantly or honestly. They seem most suspicious when advised they have overpaid.

What to do?

sel_warrior

Westywoodpecker wrote: »

I don't know the answer to that, but I've recently noticed the same in my local too. Boy how good the R&R days were

I did spot one at my local Tescos just after the change ,as the old style R+R mini thing was at C/S when I was overcharged I ponted this out and they obliged,a phonecall to Tesco Customer Services sometimes helps and especially if you mention that you know about what Trading Standards can do to stores that continually mis-price