CLOSED: Quidco Question and Answers - please see new thread

Redredrobin

quidco_Company_Representative wrote: »

Oh no, sorry to hear your cashback hasn't arrived to you! Please drop me an email at [EMAIL="Joseph@quidco.com"]Joseph@quidco.com[/EMAIL] and I'll be happy to check this out! ✨

Don't bother i'm done with cashback sites altogether .

quidco_Company_Representative

Thanks for getting in touch regarding the bonus and the purchases made, apologies for this. If you could drop me an email please to Joseph@quidco.com, I'll be happy to check this out for you! 😊

Satrdayboy

I took out RAC cover on 1st January 2019 and should have received £65 cash back. There was a status update in May. But cash back still hasn't been paid. Ive looked on the contact us section on Quidco but can't find how to contact anyone regarding this. Anyone else had any problems with cash back off RAC? Thanks

quidco_Company_Representative

Satrdayboy wrote: »

I took out RAC cover on 1st January 2019 and should have received £65 cash back. There was a status update in May. But cash back still hasn't been paid. Ive looked on the contact us section on Quidco but can't find how to contact anyone regarding this. Anyone else had any problems with cash back off RAC? Thanks

Oh no, so sorry to hear that it's taking so long! Could you shoot over an email to Joseph@quidco.com and I'll see what I can do

bristolleedsfan

Listing says £40 cashback for your first successful transfer of £150 or more, excluding India transfers


https://www.quidco.com/azimo/?st=Azimo&tr=8674&fn=search-typeahead&fr=top&si=ad044d2f-9d93-425c-9e8f-597cca525a29&sv=4-MS&ucb=349b23e5bf5d93b7ee11e68ac9a1c4b3


Email received today

[FONT=&quot]Send a transfer of more than £100 with Azimo today and they will give you an amazing £40 cashback.[/FONT]
[FONT=&quot]
[/FONT]

[FONT=&amp]Earn £40 cashback[/FONT] [FONT=&amp]ENDS MON 23:59[/FONT]

Can either Quidco please answer whether transfer needs to be 100+ or 150.00 or maybe a premium member who this offer is of interest to could ask Quidco on live chat


1 November on site stated 150.00 transfer went down to 35.00 cashback despite email saying[FONT=&amp] Earn £40 cashback[/FONT] [FONT=&amp]ENDS MON 23:59 :huh:
[/FONT]

bristolleedsfan

Tried to submit a missing cashback claim both via Edge and Firefox browsers, keep getting this message despite me having ticked relevant box

[FONT=&quot]Please tick the checkbox to indicate that you have read and understood the declaration.
[/FONT]
[FONT=&quot]
[/FONT]
[FONT=&quot]Tried again today still the same as above
[/FONT]

quidco_Company_Representative

Real sorry to hear you're having troubles raising the claim ☹ If you could drop me an email with this query, the purchase date and your query above please I can check this out for you! 😊 -Joseph (Joseph@quidco.com)

gozaimasu

Quidco company rep, having trouble with Debenhams purchases tracking, then I have even more diffiiculty in making a missing cashback claim. You ask for the purchase amount, and then the amount of cashback that should be paid. I returned some items from the order, so if I enter the original purchase value of the total order, then my cashback claim will probably be rejected by the retailer. Can you confirm:

a) that cashback is still payable on the items which were not returned?
b) how to make a claim that will not result in it being rejected?

quidco_Company_Representative

Hey,

So sorry to hear that you're having issues with tracking, I'd advise referring to this article which should help get purchases tracking again: https://support.quidco.com/article/tips-and-tricks. I'm afraid that returning or amending the order I'm afraid that this could cause the cashback to decline.

It's a referral fee that we receive from the retailer and pass over to you as cashback, the downside of amending the order is that it can break the referral link to Quidco. If there is anything you want me to check on your account please feel free to email over to Joseph@quidco.com and I'll take a look for you ��

DismissTheCynic

I ordered virgin media though Quidco but the cash back didn’t track properly. I have used Quidco numerous times and know what I am doing. I raised a complaint to Quidco and the referred to to virgin. After many many months I am now left with no cash back (£120) which was the only reason I went to Virgin.
I complained to virgin but they are next to useless. I can see online that lots have people have had the same issue. How can I resolve and get my cash back?