Advise please. garage crashed my car!!!

maryarm

Well where to start. I booked my car in to Halfords (was nationwide autocentre) for a MOT. firstly they cancelled my original appt saying they had overbooked, which left my car off the road for 5 days because they couldnt fit us in for a week. When we finally took the car in, within an hour we had a phone call saying there was a problem. We thought the car had failed, but no they hadnt even tested it. When the mechanic was driving the car onto the forecourt he had crashed it in to another car. The result - our car was undriveable.The drivers side front was completely smashed in, bumper, wing you name it was damaged. Initially the garage were really helpful. They gave us a hire car, said they would MOT and Service it for free and we would have our car back within in a week. 2 weeks later we are constantly chasing them. as of yesterday they had only just finished the repairs. Have just heard that they have completed the MOT and although it passed it has a lot of advisorys, some relating to the front end of the car. Getting mega annoyed now. My car was fine when i took it in the garage (had a mechanic friend look it over) now it has got a list of advisorys as long as my arm and a whole new front end. Is there anything i can do or should i just be grateful for what they have done already.
Sorry for such a long post, believe me i have ranted long and hard about this situ, this is just a condensed version!!! :mad:
Any advise would be gratefully received
mary

Woody._2

It would be helpful to know what the advisories are.

liam8282

It really depends on what the advisories are and if they have fixed everything that has been damaged.

For example if you have advisories that relate to the level of wear on your tyres or brakes, that is all pretty usual stuff you would expect anyway and it shouldn't be related to the accident they had.

Personally I would want the car looking at independently to make sure that they have fixed everything properly.

maryarm

as far as i can tell, front brakes, caliper and something to with the drive system???? they are being very non specific

Woody._2

maryarm wrote: »

as far as i can tell, front brakes, caliper and something to with the drive system???? they are being very non specific

Worn brakes are hardly as a result of a crash are they?

vax2002

You also own a car which is accident damaged repaired and substantially lowered in re-sale value, you have let them take you on a right dance here.
It should have stopped the second they crashed the car.
The Drive may be drive shaft excessive movement, they are designed to collapse in an impact.
Time to contact one of those un insured losses claim solicitors.
Claim for the loss of Value Due to The damage repair on the car.

Woody._2

vax2002 wrote: »

You also own a car which is accident damaged repaired and substantially lowered in re-sale value, you have let them take you on a right dance here.
It should have stopped the second they crashed the car.
The Drive may be drive shaft excessive movement, they are designed to collapse in an impact.
Time to contact one of those un insured losses claim solicitors.
Claim for the loss of Value Due to The damage repair on the car.

Surprised you didn't tell the OP not to worry after all you think the DVLA own all cars don't you?

vax2002 wrote: »

Seized is a legal term for "taking Back ownership" the Registration certificate is a contract that gives away ownership it "registers" your car to DVLA, they issue a registration certificate in which they then allow you to become the Keeper of DVLA property, if you break those rules they can seize it back and do what they like with it.
Read the registration certificate you are not the owner, you are the "registered Keeper" DVLA OWN the car as long as it is registered to them

UncleZen

Worn brakes are hardly as a result of a crash are they?
No, but possibly the cause!

Woody._2

UncleZen wrote: »

Worn brakes are hardly as a result of a crash are they?
No, but possibly the cause!

If they were that bad would they not be a fail rather than an advise?

pitkin2020

Personally I wouldn't have let them touch the car after the accident, I would have removed it from them and got it to an independent garage/dealer to look over the damage. I would have contacted the insurance company and made them aware of what has happened and got them to chase halfrauds for payment. Bit late know but I would still be taking it to an independent to check over the work they have done so far, see what they have to say and see if they agree the faults (some atleast) were in their opinion a direct result of the crash, if they agree then get them to put into writing (you may have to pay for this but should be claimable again if you are right). Again it would probably be worth speaking with your insurers.

pitkin2020

Woody. wrote: »

If they were that bad would they not be a fail rather than an advise?

As already said on some cars the drive shaft is designed to collapse on a hard impact, the impact may have been sufficient to start that process but not sufficient enough to complete that process.