Is your phone & broadband provider any good?

Former_MSE_Archna

Poll started 24 May 2011, click here to vote

How do you rate your telecoms provider?

The best telecoms providers on price can be the worst for customer service. So we want to know about MoneySavers experiences with home phone and broadband providers (not mobile).

If you have a bundled package, vote twice but pick the same provider for each. Click reply to suggest other providers not included.

For each of the following providers, you can vote Good, OK or Poor.

AOL
BE
BT
Kingston communications
O2
Orange
Plusnet
Post Office
Primus
Sky
TalkTalk
Utility Warehouse
Virgin
None

OR

I don't have broadband
I don't have home phone

lininjim

How long does it take for my vote to register?

Elizabeth_C

My Broadband provider is not mentioned in the list - Tesco.

thisisace

Elizabeth_C wrote: »

My Broadband provider is not mentioned in the list - Tesco.

Neither is mine - Pipex.

liamathome

thisisace wrote: »

Neither is mine - Pipex.

Nor mine - Demon ( also Known as Thus or Scottish Telecom )

sallyp84

Never ever EVER go with 3 for their broadband (dongle)....awful awful awful...:money:

asbokid

thisisace wrote: »

Neither is mine - Pipex.

Carphone Warehouse (TalkTalk) bought Tiscali which bought Pipex..

So Pipex = TalkTalk..

http://pressoffice.talktalk.co.uk/news/item/talktalk_welcomes_tiscali_and_pipex_customers_with_product_and_service_impr/

asbokid

liamathome wrote: »

Nor mine - Demon ( also Known as Thus or Scottish Telecom )

Demon was bought by Thus which was bought by Cable and Wireless in 2009.

http://thescotsman.scotsman.com/business/CW-39completes39-Thus-purchase.4549315.jp

rocko

Can we please have Zen Internet added to the list?

Doc_N

asbokid wrote: »

Demon was bought by Thus which was bought by Cable and Wireless in 2009.

http://thescotsman.scotsman.com/business/CW-39completes39-Thus-purchase.4549315.jp

Yes - but it still operates as Demon: http://www.demon.net/

Appalling customer service, and the so-called 'technical support team' (based in India and utterly useless) is only open from 0800 to 2000. So if your broadband packs up at 2000 you've got a 12 hour wait before you can even talk to them.

Demon used to be one of the very best. Now it's one of the worst. Reviews here:

http://www.reviewcentre.com/reviews88646.html

sarahemmm

liamathome wrote: »

Nor mine - Demon ( also Known as Thus or Scottish Telecom )

Another happy Demon customer here