Car bought in Feb, Air Con not working, where do we stand?

Kilty_2

pinkteapot wrote: »

I didn't think SOGA applied to second hand cars?

It does but some degree of wear and tear would be acceptable depending on the age and mileage of the car.

A warranty and your consumer rights are not the same thing.

EdGasket

In my experience air-con often doesn't work in older cars. How old is the car? Must be a few years old if the pipes have rusted. Was it advertised as having working air conditioning?

chim289

s_b wrote: »

• The car has been to another place or repair

Has it? I wasn't aware it had and it's been in my possession for 3 months. All work has been performed by ourselves.

The only times it has been to a garage was to have the headlights realigned (bulbs can't be replaced on this car without removing the entire headlight unit) and to ahve the air con checked. It won't have rusted or been damaged at either of these.

The reason for waiting until now is because money is pretty tight. We needed to wait until OH was paid before being able to get it in to be checked otherwise we wouldn't have been able to pay for it. We've spent the last week searching the net to find out where we stand adn I only thought of posting on here today, hence the reason for not reporting the fault to the dealer as soon as the weather became warmer.

opinions4u

I personally think your only comeback on the dealer is goodwill. And it's unlikely that they'll be interested.

Sale of Goods Act gives you a right to return the car within a "reasonable period" if it is unsatisfactory. I think three months is well beyond reasonable. I'd suggest that the situation you had with the brakes was reason enough to return, but you chose not to.

The law isn't specific as to the definition of reasonable though. So it's worth asking the dealer what they're prepared to do about it. You may get a contribution to costs without admission of liability.

If you are still unhappy with the outcome you could pursue them via the Small Claims Court.

But I think a court would rule against you.

s_b

chim289 wrote: »

Has it? I wasn't aware it had and it's been in my possession for 3 months. All work has been performed by ourselves.

The only times it has been to a garage was to have the headlights realigned (bulbs can't be replaced on this car without removing the entire headlight unit) and to ahve the air con checked. It won't have rusted or been damaged at either of these.

The reason for waiting until now is because money is pretty tight. We needed to wait until OH was paid before being able to get it in to be checked otherwise we wouldn't have been able to pay for it. We've spent the last week searching the net to find out where we stand adn I only thought of posting on here today, hence the reason for not reporting the fault to the dealer as soon as the weather became warmer.

the other place of repair is obviously your back garden then

to reiterate---remember im quoting from what YOU have already told us

youve changed discs and pads yourselves
youve regassed the aircon yourselves from i suppose a can you bought of a man that says it cures all ills
and then you have the cheek to look for help from supplying dealer who sold you this in february?
no wonder the s/h motor trade in this country gets such a bad press if journalists come to sites as good as this one and only see posts like this

cajef

s_b wrote: »

the other place of repair is obviously your back garden then

to reiterate---remember im quoting from what YOU have already told us

youve changed discs and pads yourselves
youve regassed the aircon yourselves from i suppose a can you bought of a man that says it cures all ills
and then you have the cheek to look for help from supplying dealer who sold you this in february?
no wonder the s/h motor trade in this country gets such a bad press if journalists come to sites as good as this one and only see posts like this

Have you got anything useful to add to this thread rather than having a go at OP, they came on here for advice not to be ranted at, try reading the forum etiquette.

s_b

cajef wrote: »

Have you got anything useful to add to this thread rather than having a go at OP, they came on here for advise not to be ranted at, try reading the forum etiquette.

the advice is very clear you cannot have a car repaired somewhere else and then go back to supplying dealer
thats not having a go at the op its explaining where he went wrong
maybe you should read all the thread

cajef

s_b wrote: »

the advice is very clear

maybe you should read all the thread

I have read the whole thread and there was nothing clear or helpful in any of your posts and #16 was just a rant at the OP.

As suggested maybe it time you read the forum etiquette before posting further on the forums.

s_b

cajef wrote: »

I have read the whole thread and there was nothing clear or helpful in any of your posts and #16 was just a rant at the OP.

As suggested maybe it time you read the forum etiquette before posting further on the forums.

its obvious you dont work in the motor trade then and see the other side because *16 is NOT a rant its showing the facts as said by the OP,i still believe you havent read the whole thread thoroughly

cajef

s_b wrote: »

its obvious you dont work in the motor trade then and see the other side

In the past I have worked for Ford, Nissan and Land Rover main dealers so your 'obvious' observation is entirely wrong, do not make assumptions it just makes you look more foolish.