£30 of Spending Power for Just £15 at NEXT Online

Savvybunny2009

Blimey I am amazed they have a customer service team working at 5am! (I am assuming that it is based in America though )

azza87

Savvybunny2009 wrote: »

Blimey I am amazed they have a customer service team working at 5am! (I am assuming that it is based in America though ;p)

Maybe this is because they offer their services in other countries and so need to be available at all times?

Who knows!

princesslou_2

azza87 wrote: »

Maybe this is because they offer their services in other countries and so need to be available at all times?

Who knows!

i THINK they have UK working staff, because when you go to the "about us" section of their website, you get the address for the office in Washington, and then the address for the Wellington Street London office. So what this "call this UK number during US working hours" rubbish is all about, I dont know!

MillaJoJo

They really should send an email to those affected by this problem telling them they will get another code.

It's embarressing, I pasted this to facebook (without the ref code) to my friends, now they will think I've spammed them with a scam.

galvanizersbaby

azza87 wrote: »

To use your £30 voucher you need to enter it in at http://www.next.co.uk/livingsocialgb/

Thanks x I didn't realise that

Mine appears to have worked but was a 10 digit code - how annoying that peeps are having this hassle with the 12 digits! :mad:

Also wonder if anyone that had others buy through their link 3 times will actually get the deal for free?!

It's a bit pants!

jojo1978_3

galvanizersbaby wrote: »

Thanks x I didn't realise that

Mine appears to have worked but was a 10 digit code - how annoying that peeps are having this hassle with the 12 digits! :mad:

Also wonder if anyone that had others buy through their link 3 times will actually get the deal for free?!

It's a bit pants!

Mines a 12 digit code and its not working

galvanizersbaby

jojo1978 wrote: »

Mines a 12 digit code and its not working

Lets hope they sort out the 12 digit codes pronto - it's not really good enough:mad:

As other posters have mentioned - many of us have referred this deal on to friends and families and it's embarrasing

zombie_tennants

galvanizersbaby wrote: »

Thanks x I didn't realise that

Mine appears to have worked but was a 10 digit code - how annoying that peeps are having this hassle with the 12 digits! :mad:

Also wonder if anyone that had others buy through their link 3 times will actually get the deal for free?!

It's a bit pants!

i had 3 people buy from my referal link on facebook but instead of my free code i got an email saying :

"""Thanks for purchasing a LivingSocial deal to Next on May 20, 2011.

Our records show that your credit card was already used to make another purchase for this exact deal. Our policy only allows one purchase per credit card, per deal. Your first purchase will be honored, but all subsequent purchases for this particular deal will not be valid"""


i wouldnt mind but i have definately NOT used my card twice or done multiple purchases in my name, just one, bought just one for myself, do you think they will still charge me the £15?...my bank account is pending £15...do u think sumone else has used/accesed my card?? i remember someone saying their site wasnt secure? bit worried now

galvanizersbaby

zombie_tennants wrote: »

i had 3 people buy from my referal link on facebook but instead of my free code i got an email saying :

"""Thanks for purchasing a LivingSocial deal to Next on May 20, 2011.

Our records show that your credit card was already used to make another purchase for this exact deal. Our policy only allows one purchase per credit card, per deal. Your first purchase will be honored, but all subsequent purchases for this particular deal will not be valid"""


i wouldnt mind but i have definately NOT used my card twice or done multiple purchases in my name, just one, bought just one for myself, do you think they will still charge me the £15?...my bank account is pending £15...do u think sumone else has used/accesed my card?? i remember someone saying their site wasnt secure? bit worried now

I would contact your bank/credit card provider asap - that sounds dodgy

Savvybunny2009

If anyone else had the same address as you and ordered then that will be why. It should say one purchase per household not per person/card really.

ETA - Just read back through your posts, you said you and your partner already used your codes, but you now say you have an email without a code too. Does that mean you had placed multiple orders through different cards/addresses through referals? They probably track by ip address too...