We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Windows updates crashing computer

Options
24

Comments

  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Am I being thick? Is the purpose of all the above to get the recovery disk onto a cd? If so do I need to save it onto my laptop as I now have it on disk. If I try to save it any other way this is what comes up from my downloads box:-

    open containing folder
    Go to download page
    copy download link
    select all
    remove from list
    If I double click it only gives me the option to burn a disc.

    If I go back to the original link it does not give an option to save only to download.

    Sorry but I must have hit something to make the type go weird
    Self Employed, Running my Dream Jobs
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just tried starting up again and this comes up.
    !!0xc01a001d!! 37364/92287 (Registry\Machine\Components|DerivedData...). It does not move past this.

    If I try safe mode it does not move past the Drivers and if I try system repair it does nothing after 3 hours.
    Self Employed, Running my Dream Jobs
  • closed
    closed Posts: 10,886 Forumite
    what driver does it hang on in safe mode?

    do you need any data from the hard disk
    !!
    > . !!!! ----> .
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I don't know which Driver. It just seemed to be a page full of drivers. Yes I would like things from my hard disk .
    Self Employed, Running my Dream Jobs
  • closed
    closed Posts: 10,886 Forumite
    edited 21 May 2011 at 6:45PM
    the last driver may be relevant to the problem

    If no F8 options work - Although it can be done for free with boot discs, I'd suggest buying a usb hard disk caddy available for around £4 to get your data, then reinstall vista either from factory restore partition if it has one, or disc.

    It's not clear whether you have created a bootable recovery disc or not, you may be able to get it working from that if created properly (assuming the machine came with no discs?). Have you tried booting from it?

    portable 500GB usb hard disks cost around £40, and blank dvd's for 10p or so, worthwhile spending money on these for backup in future.
    !!
    > . !!!! ----> .
  • GunJack
    GunJack Posts: 11,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It doesn't sound like the OP has actually downloaded, saved and burned the .ISO file yet.

    joyful, when you click the link to download the recovery disk image, choose Save and save it to the desktop (so you can see it without having to go hunting for it). Then, burn it to DVD, but as it's an .ISO file, as advised above, you need to use a burning prog which will burn .ISO files (not all of them do). Imgburn is good for this. MAke sure you set it to burn an image file, and select the file you just downloaded.

    Note:- you should NOT be double-clicking on the .ISO file :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I did get the Vista Recovery on CD but the laptop is not seeing it on booting up.

    Thanks everyone for your help but I am admitting defeat and passing it to someone who knows what they are doing- I hope.
    Self Employed, Running my Dream Jobs
  • GunJack
    GunJack Posts: 11,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I could be wrong, but think vista disks need to be on DVD, not CD. Can you re0burn to DVD ??
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • stilltheone
    stilltheone Posts: 2,131 Forumite
    Which browser are you using to download the image? Use Internet Explorer.
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just used IE and burned to DVD. The faulty Laptop did not see it. Only option again was to start normally or system repair so that's it not going to shut down again.:mad:
    Self Employed, Running my Dream Jobs
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.