New FlightChecker

scootermacc

Sorry if this has already been asked, but are there any plans to have Thomsonfly added to the checker?

Naomi_2

As suggested by Martin, I emailed Easyjet to ask them to be included on the flightchecker. Finally got a reply today(see below) - crap excuse! Any suggestions as to what we can do to change their mind?
"Thank you for your recent email.

Dear Mrs ......

We appreciate you taking the time to contact us with your comments. However, the reason as to why easyJet did not join TheMoneySavingExpert.com website is because the information on the website is misleading as it only shows the fare without the appropriate taxes and charges. Also, all fares on the website get updated only once in 24 hours and as you can imagine, our prices change all the time as our tickets sell, therefore information given in the morning about fares might not be relevant and correct in the afternoon.

Another benefit of booking directly via https://www.easyjet.com is the ability to "self manage" any changes to your reservation online, at a lower administration fee and conserving the internet discounts. If a booking has not been made directly via our web page, any changes must be carried out by calling our contact centre and paying the higher costs involved.

We therefore feel that being part of this website would not benefit our customers in any way, as they can find the up-to-date and correct information directly on our website.

Please note that I have updated our Customer Service Database regarding this correspondence for our future reference.

Thank you for taking the time to contact us Mrs..... If you require any further assistance, please do not hesitate to contact us again, either by phone on 0871 244 2366 (calls cost 10p per minute; calls from mobiles and other networks may cost more) or via the contact us section of the easyJet web site. We look forward to welcoming you on board in the future.

Yours sincerely



Barbara Meyerhoff
easyJet Customer Services Team"

MikB_2

"..............We therefore feel that being part of this website would not benefit our customers in any way,..."

We ARE their customers or at least we might be if they listened to us.

nrobinson

nrobinson wrote:

...apart from the defamatory remarks about Martin's website, and the completely inconsiquential bit about booking directly, the only reason they have for not being part of the site is that their prices change many times in a 24hr period - well I would ask in which direction do the change - I would guess that they only ever go up and NOT down, so joining the site would mean that sometimes the price shown would be cheaper than that offered...
So maybe it is the fact that they do not believe their prices are competitive!!

It seems that Barbara Meyerhoff from easyJet Customer Services Team has been sending out a standard reply for queries re:MSE.
At the end of the day it is their loss, as I detailed in my previous post they're excuse about only 24hr updates is invalid and would actually work in their favour...
I think it is a matter of just more and more people sending in the queries and in your query state that you do not whant Mrs. Meyerhoff's standard reply and that you want her to address your pints individually - maybe we can convince them that as the customers WE do want them to join the site!!!

Nik.

jocarmom

Hi

I have just tried to search for return flights from London (All) to Glasgow, however Glasgow does not appear in the Arrive at list. Yet if I do it the opposite way, I can depart from Glasgow & arrive at London.

Am I missing something?

Jo

ler01kjh

This is a great idea, though my experience so far has found that the tool is not that useful. Having done several searches, the prices quoted on the flightchecker are always lower than the flight quoted on the Ryanair website. So I won't get too excited over this until it becomes 'real-time'. In addition, the checker would ideally incorporate the number of adults/children as well as a one-way or return journey.

Denis_UK

This may have come up before but why no Alicante?is it because none of the airlines participating fly there

2ofowt

Anyone know of good accommodation site for Dublin

AWOL_2

Jaccobs inn is excellent, clean tidy, classes as a hostel, but far from it. And i highly reccomend the bar next door. A friendly bunch of locals, and the hostel is really cheap compared to other places.

But the main point is, its clean and tidy no complaints at all!

debeast

Awsome Idea

Any Chance of Thompson Fly being involved as they are dirt cheap too
but v good this could become a site in itself