HP Printer just about to be thrown out the window.

asbokid

WASHER wrote: »

None, I have done all the above, but still it does not work. The printer is shown in the devices and printer and is showing with a green tick etc, but when i run the troubleshoot test, it states and I quote, network problems might be preventing this printer from printing. HP110 cannot be contacted by the network. port name: 92.29.*.* port number: 9100.

You are looking at the wrong IP address on the router.. 92.29.*.* is your external public IP address which is presented to the internet..

The router should automatically be allocating a private IP address to the printer from the same subnet range (192.168.1.*) that is being allocated to other local clients, including your laptops.

What router have you got? Is it the D-link DSL2680? Does it look like the model below?

If so, the router should have the default IP address of 192.168.1.1.

You can check by browsing from your laptop to http://192.168.1.1/info.html

On that info page on the router, scroll to the bottom of the page, and check that your own router configuration details are similar to the ones below..

[B]Wireless LAN[/B]

Wireless Radio :ON
MAC Address : xxx
Network Name (SSID): xxx
Channel : xxx
Security Type : xxx
[B]
LAN[/B]

MAC Address :xx:d9:xx:0c:xx:xx
IP Address :192.168.1.1
Subnet Mask :255.255.255.0
DHCP Server :ON

The wireless connectivity and the allocation of an IP address should be handled automatically.

Help for Network Connectivity problems is provided in the HP Reference Manual for your printer (see pages 7 and 8):

http://h10032.www1.hp.com/ctg/Manual/c02264151.pdf

If you do have the same router as the one below (Dlink DSL-2680), then the user manual can be downloaded from here:

ftp://ftp.dlink.co.uk/dsl_routers_modems%5C/dsl-2680/manual/DSL-2680_A1_Manual_EU_1.0.pdf

asbokid

WASHER wrote: »

The local computer chappie was talking about £50 to come out and look at it

Oh God, don't pay that.

aliEnRIK

Youve not blocked it with your firewall have you?

asbokid

aliEnRIK wrote: »

Youve not blocked it with your firewall have you?

I think she's gone The "local computer chappie" is no doubt taking advantage of her. Lucky sod.

asbokid

WASHER wrote: »

The printer is shown in the devices and printer and is showing with a green tick etc, but when i run the troubleshoot test, it states and I quote, network problems might be preventing this printer from printing. HP110 cannot be contacted by the network. port name: 92.29.130.160 port number: 9100.

How did Windows come to have that IP address for the printer?

You must have entered that IP address manually in the printer settings in Windows, and it is wrong.

92.29.130.160 is the public IP address which your router presents to the Big Bad World of the internet.

You always use local IP addresses for networked devices in your home, and for devices connected to your TalkTalk router, these addresses are in the range 192.168.1.2 to 192.168.1.254

The assignment of an IP address to the printer is done automatically by the router. The router uses a network protocol called DHCP to perform the assignment of local IP addresses to your laptops, and it will also allocate a new IP address to your HP B110a printer.

All of those assigned IP addresses will be in the range 192.168.1.2 - 192.168.1.254

Once the router has assigned an IP address to the printer, this new address may, or may not be notified to Microsoft Windows by the Router.

You may need to manually configure Windows with the new IP address of the printer. You will find what IP address has been assigned by the Router to the printer by visiting:

http://192.168.1.1/clients.html

From that list, make a note of the printer's IP address, and use it to correctly configure the printer settings in Windows.

Note, that when you turn off the router or the printer, the IP address that is assigned to the printer may be different next time, and if so, Windows may need to be reconfigured with the new address.

You can overcome this problem by configuring the printer to use a static IP address in the range (192.168.1.2 - 192.168.1.254).

But you must be careful that the static IP address that you choose for the printer does not conflict with any IP address that is already in use in your local network.

WASHER

I haven't yet got the local chappie out, but seriously thinking about it.

I have looked at gateway and I can see the IP address LAN host.192.168.1.1. The Printer is stating on the touchscreen 192.168.1.8, should I see that on gateway or not?

That picture isn't my router, my router simply states talk talk on, and I got no instructions with it, it was a case of plug and play, really easy.

May have to get onto HP support and possibly think about data transfer.

Alot of the above post is making my wee brain hurt:D I need the idiots guide (or was that it?:rotfl:).

Appreciate your time and help.

WASHER.x.

WASHER

You are not going to believe this, i changed the ip address in devices and printers and it worked.....no sure how/why, but it has printed.

Thank you to askboid, i didn't understand most of your post, but the bits i did, helped greatly, thank you.


How do I make the IP address for the printer static? Step by step help would be greatly appreciated.

asbokid

WASHER wrote: »

You are not going to believe this, i changed the ip address in devices and printers and it worked.....no sure how/why, but it has printed.

Thank you to askboid, i didn't understand most of your post, but the bits i did, helped greatly, thank you.


How do I make the IP address for the printer static? Step by step help would be greatly appreciated.

if the printer now works, probably best not to do anything...

If you do choose to go with a static IP address for the printer, there will be a configuration option. That configuration will be done on the printer itself. The IP address setting may be changed either through the front panel of the printer (if it has one) or through a web interface to the printer, or perhaps by connecting to the printer via a usb cable using software that HP has provided. The printer manual will explain which.

If it works now, I would probably leave it and see how you get on.

Glad to be of help!

aliEnRIK

Id have thought it needs to be made static through the router surely? Thats what ive always done for every device I own

asbokid

aliEnRIK wrote: »

Id have thought it needs to be made static through the router surely? Thats what ive always done for every device I own

When you use static IP addressing in a network, you must manually configure each device's network settings.

The router won't mind what static IP address the printer has been manually assigned, so long as the address doesn't conflict with any other IP addresses on the network.

So you do either:

1) enable DHCP and let the router dynamically assign an IP address to the printer device, and then configure the Windows printer setting to that IP address, or

2) you configure the device itself and assign it your own static IP address. How you do that static IP address configuration depends on the device.

If your network is using a mixture of DHCP-assigned dynamic IP addresses and static IP addresses, then you must ensure that those addresses do not conflict.

The help page for the TalkTalk DLINK router explains how you avoid an IP address conflict when you use both dynamic and static IP assignment in your local network. (Basically you choose static IP addresses from outside the DHCP address pool)

From http://192.168.1.1/helpbasic.html#Local (default help page on a TalkTalk router):

Example:

Your D-Link router uses 192.168.1.1 for the IP address. You've assigned a computer that you want to designate as a Web server with a static IP address of 192.168.1.3. You've assigned another computer that you want to designate as an FTP server with a static IP address of 192.168.1.4. Therefore the starting IP address for your DHCP IP address range needs to be 192.168.1.5 or greater.

Example:

Suppose you configure the DHCP Server to manage addresses From 192.168.1.100 To 192.168.1.199. This means that 192.168.1.3 to 192.168.1.99 and 192.168.1.200 to 192.168.1.254 are NOT managed by the DHCP Server. Computers or devices that use [static] addresses from these ranges are to be manually configured.