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Tesco DTD is back - 2-3 days only

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  • stebiz
    stebiz Posts: 6,592 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Legendmum wrote: »
    Phoned back again and another lady said not honouring it and Tough luck basically! tHEY WILL NOT BE HONOURING OR ENTERING INTO ANY DISCUSSION ON THE MATTER!

    We'll see ;)
    Ask me no questions, and I'll tell you no lies
  • Legendmum
    Legendmum Posts: 2,833 Forumite
    stebiz wrote: »
    We'll see ;)

    Help me out then Stebiz what do I do now?
    :xmassmile**New** Thrifty Gifty Money Making for Christmas and all occasions 2012**:xmassmile
    Member No. 11 of Happy Chappy's Clip Strip Club! ;):dance:
  • stebiz
    stebiz Posts: 6,592 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Legendmum wrote: »
    Help me out then Stebiz what do I do now?

    Have you had your voucher back yet?
    Ask me no questions, and I'll tell you no lies
  • mymerrywidow
    mymerrywidow Posts: 4,986 Forumite
    1,000 Posts Combo Breaker
    they haVE to give you DTD or trading standards and ASA and asda will have a field day. the woman yesterday (rox) says they will honour all errors. and send you a money voucher
    life is like a loo roll. the nearer the end you get, the faster it goes.
  • Legendmum
    Legendmum Posts: 2,833 Forumite
    Legendmum wrote: »
    Help me out then Stebiz what do I do now?
    stebiz wrote: »
    Have you had your voucher back yet?

    No only shopped this am! I rang to say ooh it doesnt say DTD when you enter details huh?>! lol
    :xmassmile**New** Thrifty Gifty Money Making for Christmas and all occasions 2012**:xmassmile
    Member No. 11 of Happy Chappy's Clip Strip Club! ;):dance:
  • stebiz
    stebiz Posts: 6,592 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 18 May 2011 at 5:38PM
    Legendmum wrote: »
    No only shopped this am! I rang to say ooh it doesnt say DTD when you enter details huh?>! lol

    Sit back and chill. Then tomorrow ring with a fresh enquiry.

    'I've just had my voucher back and there must be an error, it only has single the difference. Yet in The Sun on Monday it said that DTD was back on. ;)
    Ask me no questions, and I'll tell you no lies
  • thatguy1
    thatguy1 Posts: 5,363 Forumite
    1,000 Posts Combo Breaker I've been Money Tipped!
    http://www.facebook.com/topic.php?uid=112463368812803&topic=110

    We apologise for any confusion. The wrong advert was printed in Tuesday's edition of the Sun. This was entirely due to a third party error. Tesco have in no way changed our policy and will not be reintroducing double the difference.

    We are still committed to bringing our customers the best prices possible and are happy to refund the difference if you should find your shopping cheaper at Asda.

    However we do appreciate that this advert may have caused confusion and disappointment and therefore Tesco are happy to check receipts from shops on the 17th and up to 17.00 on the 18th May and refund double the difference up to £20.

    Heres how :

    Customers should enter their receipt into Price Check as normal. This must be done by Sunday 29th May 2011 for shops conducted on Tuesday 17th May 2011 or Wednesday 18th May 2011, before 17 :00.

    Once the single the difference voucher is received customers should redeem in store as usual and keep the original receipt.

    They should then post the original receipt along with a note of their email address and the date it was entered into Price Check. This needs to be received by Tesco on or before Monday 6th June 2011

    Price Check Team
    Tesco House
    Maes-y-Coed Road
    Cardiff
    CF14 4TT

    Our Customer Service Centre will check the date on the receipt to confirm it has been entered into Price Check.

    If so, customers will receive by post a Tesco Moneycard for the original price check voucher amount up to the limit of £20, plus the cost of a second class stamp. This represents a total Price Check refund of double the difference. This will be returned within 7-14 days of submission.
  • stebiz
    stebiz Posts: 6,592 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 18 May 2011 at 5:59PM
    thatguy1 wrote: »
    http://www.facebook.com/topic.php?uid=112463368812803&topic=110

    We apologise for any confusion. The wrong advert was printed in Tuesday's edition of the Sun. This was entirely due to a third party error. Tesco have in no way changed our policy and will not be reintroducing double the difference.

    We are still committed to bringing our customers the best prices possible and are happy to refund the difference if you should find your shopping cheaper at Asda.

    However we do appreciate that this advert may have caused confusion and disappointment and therefore Tesco are happy to check receipts from shops on the 17th and up to 17.00 on the 18th May and refund double the difference up to £20.

    Heres how :

    Customers should enter their receipt into Price Check as normal. This must be done by Sunday 29th May 2011 for shops conducted on Tuesday 17th May 2011 or Wednesday 18th May 2011, before 17 :00.

    Once the single the difference voucher is received customers should redeem in store as usual and keep the original receipt.

    They should then post the original receipt along with a note of their email address and the date it was entered into Price Check. This needs to be received by Tesco on or before Monday 6th June 2011

    Price Check Team
    Tesco House
    Maes-y-Coed Road
    Cardiff
    CF14 4TT

    Our Customer Service Centre will check the date on the receipt to confirm it has been entered into Price Check.

    If so, customers will receive by post a Tesco Moneycard for the original price check voucher amount up to the limit of £20, plus the cost of a second class stamp. This represents a total Price Check refund of double the difference. This will be returned within 7-14 days of submission.

    Nice one. So my shops will be okay. Funny how they didn't post it until after 5pm ;) Can I also suggest everybody keeps a scan/photocopy of their receipt.
    Ask me no questions, and I'll tell you no lies
  • Lisav_2
    Lisav_2 Posts: 226 Forumite
    Fantastic! I did my shop at around 3pm and have already entered my price check details! Whoop! This will be my first time doing this!
    2012 Wins - May - Box of Magners. June - tickets to Udderbelly festival, Krave cereal, Trip to New York with £500 coach voucher :D
  • MrsBartolozzi
    MrsBartolozzi Posts: 6,358 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    Well, I am very glad that I picked my son up and came straight home after work rather than going to Tesco after work, seeing as they are only honouring those shops done before 5pm!
    Ah well, I don't need to go out then this evening, I'll get my trackies on crack open some alkyhol and sit in front of the TV!:beer:

    It's only a game
    ~*~*~ We're only here to dream ~*~*~
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