Parcelforce 'Clearance fee'

custardy

Xaphania wrote: »

That is the stupidest argument I have ever heard, if you had a true answer to the questions I have raised - you would have given it. Instead ... like the people who say Nessie exists simply because it's impossible to prove otherwise ... you bleat about the length of this DISCUSSION and ignore the repeated cases of posters who have forced PF/RM to separate their handling fee from the customs charge due and release the mail that they are holding illegally.

6 years...............
Come up with something new then

Xaphania

I have .... read the posts, the counter arguments you have previously spouted have been shown to be innacurate at best. I merely gave you the chance to respond.

custardy

Xaphania wrote: »

I have .... read the posts, the counter arguments you have previously spouted have been shown to be innacurate at best. I merely gave you the chance to respond.

Xaphania wrote: »

Doesn't change the fact that said "charge" is over-inflated and definitely should apply to the clearence of all mail through customs, not just that which incurs custom charges. Or that PF and RM are BREAKING THE LAW by witholding mail for which the postage and VAT/duties have been paid.

I didnt' say it was RM or anybody elses fault I just don't see why they can't invoice people like the rest of the civilised world. If we do really and truely LEGALLY owe them the money then they can recoup it the same way that other companies recoup non-payment by customers - instead of sending ransom notes for our packages. The reason they don't is simple, they are not allowed to charge their OVER INFLATED rate for "services" but only the "resonable cost" incurred. Many people recieving the invoice would refuse to pay it, and rightly so, but they pay the charge when it is lumped in with the duty because ... mostly ... it is not listed as a separate item they are being charged for they just get the bill for x amount after the item has cleared customs.

oh yeah,all new..................

custardy

I can see you are really pushing this thread forward.
I'll leave you to froth in peace

Xaphania

Xaphania wrote: »

My above post metions "research" I felt this required a little qualifying (before the hacks descend to query on my argument)



Holding mail in liew of a payment of clearance fees is in breach of law sadly you are somewhat out of date. go find the postal services act 2011 (you are referring to PSA 2000) and see the addendum "(4A) A postal operator may detain a postal packet to which this section applies until any duties and charges in respect of the packet that are recoverable by virtue of subsection (3) have been paid.")as long as duty and Vat etc have been paid RM/PF if they wish these clearance fees either have to invoice you AFTER delivery or as it is not a criminal matter take civil action against you if you do not pay, which would be awkward as you have documentation from them of demanding this money or they will not deliver goods you own legal right to. good luck with that out of date documentation

The red text is an edit to a quote made by Custardy (the edit not the quote) ... I think in his efforts to read the small print he overlooked the big print. At the top of the paragraph in question it clearly sates ...

104A Power to detain packets in respect of unpaid or underpaid postage

As far as I am aware this "handling fee" is not the postage charge, as postage has already been paid on the item. This fee is for "services" which include the processing of the item through customs and the "pre payment on your behalf of customs charges" (I neglected to mention that above but it is very important as I'm sure it adds a whole 1/2 pence for electronic fund tranfers to this "fee"). As for filling out forms, all the mail is entered onto the system, customs charges or not!! You don't honestly think somebody sits there with a calculator and a stack of forms? The details are entered into the system which calculates if anything is due and bills accordingly, why else do you think there are so many errors with people recieveing the wrong bill amount? and when did I ask PF to extend me credit?

I have read most of the act and so far I do not see any mention of the right to detain mail pending payment for the rendering of "unsolicited" services.

The legal definition of "unsolicited" is that it was not needed, wanted or asked for. As custardy has already pointed out, it is possible to arange for a different method for your package to clear customs, that being so shouldn't PF ask before they go ahead and assume that you want to use theirs? Most of their mail is recieved from other mail handlers who do not usually inform their customers that they will use PF or incur this charge. Although, of course, they absent themselves from this argument by simply claiming that your issue is with PF (or whoever).

Again, only the part that suits YOU ...

mazza111

When someone posts an item for you from abroad, all the pay for is delivery. Because these items are stopped by customs, incur a fee, they are then treated differently by RM and have to be tracked all the way, which as you understand I'm sure can be quite costly. I've had writer's cramp from sitting writing out cards for these and underpaid postage items.

Do you expect RM or PF for that matter, to pay out money for you, track your item all the way from HMRC to your local delivery office, then to your home address for no extra charge? Should RM do this out of the goodness of their heart? These items that come from abroad are almost treated like special delivery all the way, they are not sent with mainstream mail, therefore incur costs. As custardly pointed out, you can arrange the charges yourself, but many choose not to in the hope their item doesn't get stopped by customs, then cry when it does.

kaflinkle

I ordered a parcel from the moon and got charged £15 'lunar delivery tax'.

Disgusting. I should be charged exactly the same as if I had the item delivered from a mile away.

custardy

kaflinkle wrote: »

I ordered a parcel from the moon and got charged £15 'lunar delivery tax'.

Disgusting. I should be charged exactly the same as if I had the item delivered from a mile away.

but you didnt get charged a delivery charge,did you?
As i said,old ground. same old same old
If you want to pay the same as from 'a mile away'
Then buy from the UK

Xaphania

Getting "stopped by customs" has nothing to do with it. The tracking of my parcel, as it happens, is supposedly included in the shipping (and HANDLING) charges (it has been tracked so far from it's point of origin) why should I be charged for it again? The shipping paid for an item IS proportionate to where it comes from, but again I do not expect to pay for the same service twice!!

I repeat ALL ITEMS ARE PROCESSED THROUGH CUSTOMS WHETHER OR NOT THEY INCUR A CHARGE

Why do I have to pay for your "gift" items to be processed, because you certainly don't

mazza111

If it's stopped by customs, it's not in mainstream mail.... therefore costs more to process. Recorded wouldn't be taken out of mainstream mail.