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Parcelforce 'Clearance fee'

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  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    bristoldad wrote: »
    Its simple people just have to stop paying and demand there goods.


    And then we get another bank charges fiasco when the mail companies get fed up with doing work for nothing and go to court to prove it is legal rather than caving in coz it's cheaper than challenging. If it does turn out to be legal they'll just stop handling it at all.

    Buy it here and save the hassle if it's the principle is that flaming important.
  • dzug1 wrote: »
    And then we get another bank charges fiasco when the mail companies get fed up with doing work for nothing and go to court to prove it is legal rather than caving in coz it's cheaper than challenging. If it does turn out to be legal they'll just stop handling it at all.

    Buy it here and save the hassle if it's the principle is that flaming important.

    I would buy it here if the watches I wanted were sold here.
    Santander are awful - mission in life is to warn people since 17-Sep-10, 18-Sep-10 realised one of thousands.
  • I have also had this problem, getting a letter through the door saying i had to pay Parcelforce £28, £20 to HM customs and Parcelforce £8 handling fees.
    when the wrong price had been put on the customs label
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    jake2010 wrote: »
    I have also had this problem, getting a letter through the door saying i had to pay Parcelforce £28, £20 to HM customs and Parcelforce £8 handling fees.
    when the wrong price had been put on the customs label

    well who is at fault there?
  • AnonymousForObviousReason
    AnonymousForObviousReason Posts: 461 Forumite
    Part of the Furniture Combo Breaker
    edited 28 November 2010 at 9:52AM
    custardy wrote: »
    well who is at fault there?

    HM customs for the wrong VAT (and unclear breakdowns). Parcelforce for excessive additional charging, abusing their monopolistic position to screw over the general public (with the addition of being a substandard service).

    I'd have thought you'd have known this considering your old job...:D (yes I know your views from your previous posts, poster wasn't saying that it was the fault of Parcelforce for the VAT though, was commenting that he had similar experiences.)
    Santander are awful - mission in life is to warn people since 17-Sep-10, 18-Sep-10 realised one of thousands.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    HM customs for the wrong VAT (and unclear breakdowns). Parcelforce for excessive additional charging, abusing their monopolistic position to screw over the general public (with the addition of being a substandard service).

    I'd have thought you'd have known this considering your old job...:D (yes I know your views from your previous posts, poster wasn't saying that it was the fault of Parcelforce for the VAT though, was commenting that he had similar experiences.)

    sorry i dont get your reply
    the sender fills in the customs label
    as you can see from the link i provided
    you can opt out and pay the fees yourself,for no additional costs
  • AnonymousForObviousReason
    AnonymousForObviousReason Posts: 461 Forumite
    Part of the Furniture Combo Breaker
    edited 28 November 2010 at 10:24AM
    custardy wrote: »
    sorry i dont get your reply
    the sender fills in the customs label
    as you can see from the link i provided
    you can opt out and pay the fees yourself,for no additional costs

    The default is to use the monopoly and PF hardly explain alternatives in their ransom notes.

    I was going to be happy to reimburse PF for paying the VAT but now I'm going to make them run through rings just for this part because of their attitude to others on this and other forums.

    I'm sorry you'll never agree with others that can see the problems, you keep on in your blind devotion.
    Santander are awful - mission in life is to warn people since 17-Sep-10, 18-Sep-10 realised one of thousands.
  • shaun_from_Africa
    shaun_from_Africa Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 28 November 2010 at 1:31PM
    Parcelforce for excessive additional charging, abusing their monopolistic position to screw over the general public

    Which monopolistic position is that then?
    What is to stop a sender using DHL, Fedex, UPS etc so that parcelforce are not involved?
    The default is to use the monopoly and PF hardly explain alternatives in their ransom notes.

    Parcelforce don't have to inform you of anything for the simple reason that by the time they have received the package and processed it, it is too late to use the self declaration option.
    The shipment must be clearly marked to inform HMCE that the receiver wishes to carry out the import clearance themselves and this must be written on the package before it arrives in the EU.

    If the buyer or the sender didn't look at the requirements for this procedure, this is hardly the fault of parcelforce is it?

    No, I'm not an ex-postie or ex-parcelforce employee. I'm simply someone who believes that a responsible adult is someone who looks at what their obligations will be before going ahead with something and makes a rational choice based on what they find out, rather than someone who goes in blind and then tries to blame everyone except themselves when something unexpected occurs.
    All the posters on here have internet access, and it doesn't take more than a few minutes "googling" to find out exactly what the import charges will be.
  • Im against paying anything I do not have to pay, why be ripped off by the corrupt corporate system.
    If parcel force don't like it they could stop providing the service, I think it's far to lucrative though. Who else gets paid for doing FA.
    I still have not heard from Parcel Force after refusing to pay.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    bristoldad wrote: »
    Im against paying anything I do not have to pay, why be ripped off by the corrupt corporate system.
    If parcel force don't like it they could stop providing the service, I think it's far to lucrative though. Who else gets paid for doing FA.
    I still have not heard from Parcel Force after refusing to pay.

    but you dont have to pay
    as you have seen(in the link i provided) you can avoid all costs and deal with the VAT yourself?
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