Welcoming New Users

Former_MSE_Webmaster

Hi folks,

We want to help newbies get up to speed on our site. We know sometimes existing users get annoyed by posts in the wrong place or someone not knowing the etiquette but we’d like you to help us encourage people to get it right, rather than berate them for getting it wrong.

We feel it is important to be a little extra protective of our Newbie users until they’ve gained some confidence in the process so, to that end, we’re going to start a campaign to encourage our regular users to help us welcome and take care of newbies. To begin with, from next week, we plan to highlight our brand new users and request that our veterans treat them a little more gently while they’re learning the ropes. To do this, we’ve created a sticker that will appear below the newbie’s names and will stay up for a few weeks or until they’ve made a certain number of posts.

Please pay a little extra attention to the new folk, be more tolerant and accepting that they may ask what you consider to be a silly (or previously asked) question.

If you would like to add any thoughts or comments, or if you have any suggestions for the campaign to welcome new users to our Forum, please do so below.

Finally, please remember to be nice to all other MoneySavers.


Thanks,

Webby

Kered

Are we still allowed to berate the obvious spammers and trolls?

I know of some multiple AE's that will take extra pleasure in the new badge.

Outpost

Kered wrote: »

I know of some multiple AE's that will take extra pleasure in the new badge.

My thoughts exactly.

I would suggest that rather than spend time implementing this largely unnecessary measure, time and resources might be better spent attempting to stop events like the recent spamming attack by a user registering multiple new accounts and posting extremely offensive material.

Former_MSE_Webmaster

Thanks Kered,

Actually we'd request that you don't berate anyone, for two reasons:

1. If they are trolls, this only encourages them.

2. If they're not trolls or AEs then they're genuine newbies who have no idea why they're being attacked.

As always, we'd encourage you to report any abuse of the Forum to forumteam@moneysavingexpert.com and let the team deal with the issue.


Webby

Kered wrote: »

Are we still allowed to berate the obvious spammers and trolls?

I know of some multiple AE's that will take extra pleasure in the new badge.

Kered

You need to get into the Arms or DT more Webbie and read some of the threads that get started in there at the weekend by the usual AE's, the responders seem to take great delight in keeping the threads alive and those of us that report them get put off by the amount of time it takes to get something done about them.

Meepster

Why not just add them to your ignore list?

System

Meepster wrote: »

Why not just add them to your ignore list?

With the sheer amount of some AE's some have that list would be full pretty quickly. MSE needs to do more about the repeat trolls.

Meepster

xXMessedUpXx wrote: »

With the sheer amount of some AE's some have that list would be full pretty quickly. MSE needs to do more about the repeat trolls.

But MSE can't do anything about the trolls, other than banning the username.

So if you see a post your don't like. Just ignore it or report it if offensive. Responding to it will just fuel the fire.

If you feel that strongly about the troll, add them to your ignore list.

It's not rocket science...

free4440273

excellent idea re the sticker ! like it !

free4440273

MSE Web: can I have that sticker as my avatar ? :laugh: :O }

Former_MSE_Webmaster

free4440273 wrote: »

MSE Web: can I have that sticker as my avatar ? :laugh: :O }

I'm afraid not