**WARNING** SCAM WEBSITE - LAND REGISTER ONLINE / landregistrydeeds

PeteS_3
PeteS_3 Posts: 11 Forumite
edited 8 August 2016 at 9:26AM in Consumer rights
Just want to warn people about this website that I have (foolishly) used and lost £30.

Marketing themselves as a direct portal to the official government Land Registry site, Land Register Online offer a copy of your house deeds to be emailed within an hour for £29.95. I received nothing and all attempts to contact the company have failed.

Only now after doing some searching has it become apparent that there is loads of stuff on review sites about how people have been ripped off. There website domain is registered to a small house in Nottingham:

The FreeIndex website has a few positive reviews but they all have a 'Alert' message next to them confirming that the reviews were left by the same computer that the company uses!

I would be interested to hear off anyone else who has used this company and if they had any luck getting their money back.
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Comments

  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi,

    Could you remove the personal details from your post please? Otherwise it will have to be deleted. I'll copy the relevant section of the Forum Rules below for you...
    Forum_Team wrote:

    forum_faqs_small_bubble.gifI posted a company director's name and address but it's gone, why?

    Forum users should not post their or anyone else's personal details (full names, email addresses, home addresses or telephone numbers) on the forum or send them via PM (private message). This includes personal details found on public look-up sites such as Whois.com and Companies House.

    Posters should also not harvest, collect or use information about others, including e-mail addresses.

    .
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
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  • PeteS_3
    PeteS_3 Posts: 11 Forumite
    Ok, now removed - sorry
  • mo786uk
    mo786uk Posts: 1,379 Forumite
    have you reported it?
  • PeteS_3
    PeteS_3 Posts: 11 Forumite
    Will be reporting it to Consumer Direct, Trading Standard plus anyone else who will listen when i'm off work on Thursday.

    Many of these cases go back some time so can't believe that they're still able to operate without anyone closing them down??
  • PeteS_3
    PeteS_3 Posts: 11 Forumite
    My debit card company advises me that they have to wait for the payment I made to the Land Register Online to appear on my statement before I can claim that the payment is in dispute. I'm still amazed that they are still doing this to people without being closed down??
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    PeteS wrote: »
    My debit card company advises me that they have to wait for the payment I made to the Land Register Online to appear on my statement before I can claim that the payment is in dispute. I'm still amazed that they are still doing this to people without being closed down??
    Why should they be closed down?

    They are offering a service. You chose to use them.

    If they have failed to deliver the service, then pursue them for a remedy.

    You will need a non-POBox address though, and one can be found here.
    Maybe confirm the address with your bank.

    Write to them recorded delivery outlining your problem.
    Ask them for your money back in say 14 days.
    Tell them you will start the legal process when they don't pay.
    Call it a letter before action.

    See the thread entitled...
    READ ME FIRST PLEASE . . . Useful links, Resources and FAQs
    for pointers to sample LBAs and the Money Claim Online website.
  • bigpound
    bigpound Posts: 259 Forumite
    Next time use a credit card, then you can do a chargeback.
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    bigpound wrote: »
    Next time use a credit card, then you can do a chargeback.

    Not for £30 you can't.
    "You were only supposed to blow the bl**dy doors off!!"
  • PeteS_3
    PeteS_3 Posts: 11 Forumite
    edited 8 August 2016 at 9:27AM
    wealdroam wrote: »
    Why should they be closed down?

    They are offering a service. You chose to use them.

    Hmmm. let me see..... Land Register Online are operating a online business with the one objective of obtaining money by fraud. This is illegal and not the type of company that should be allowed to trade.

    Yes, they are offering a service. However, the important part is that they're intentionally not doing delivering that service

    If, in my business, I happily took customers money with no intention of supplying the goods that they had paid for I would expect to be closed down fairly quickly.

    I would be interested to hear of any genuine customers who actually got what they paid for from Land Register Online but with extensive searching
  • Oopsadaisy
    Oopsadaisy Posts: 1,818 Forumite
    Not for £30 you can't.

    Wrong, you can.

    It's Section 75 that has the £100/£30k limits on it.
    Hi, we’ve had to remove your signature. If you’re not sure why then you're as thick and stupid as the moderators on here - MSE ForumTeam
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