Tesco Direct have reduced the price one day after I ordered

visidigi

Outpost wrote: »

Of course not. Why on Earth do people always say this?

Why would a customer lose any sleep over a company with a turnover like Tesco potentially losing out on a fiver? Customers are quite rightly concerned with their own pockets, not the company's.

Seems like a silly thing to say.

Its not silly, its factually correct - people don't do it, but as soon as they see it drop a penny they feel like they are being ripped.

Its the same with you only ever seen complaints about companies, rarely compliments.

The size of the business is of no consequence, wether its Tesco's or a corner shop the same thing happens over and over.

nearlyrich

You can just say you don't want it, I ordered a toy for my nephew at Christmas after checking all the on line stores for best deal, the day I was due to collect it I got a mail from Amazon offering it for 30% off so I just cancelled the Tesco Direct one.

Outpost

visidigi wrote: »

Its not silly, its factually correct - people don't do it, but as soon as they see it drop a penny they feel like they are being ripped.

That's human nature I'm afraid.

If a person visits a shop and buys a product for £10 and the next day it is being sold for £8 they feel aggrieved, rightly or wrongly. If they buy it for £10 and the next day it is being sold for £12 they feel they've grabbed a bargain before the increase.

Of course it's silly to suggest that a person would in some way offer a multinational company the difference if a purchase went up by a few pounds the next day.

Customers care about themselves, and rightly so.

visidigi

Outpost wrote: »

That's human nature I'm afraid.

If a person visits a shop and buys a product for £10 and the next day it is being sold for £8 they feel aggrieved, rightly or wrongly. If they buy it for £10 and the next day it is being sold for £12 they feel they've grabbed a bargain before the increase.

Of course it's silly to suggest that a person would in some way offer a multinational company the difference if a purchase went up by a few pounds the next day.

Customers care about themselves, and rightly so.

I think you need to look around - this happens each and every time threads such as this are started - the point of the comment is you sometimes just have to accept that the price goes up and down, not start 'demanding' (no matter whether you start polite or not - the word didn't need to be used - 'ask' is far more appropriate). Companies don't do it on purpose (much to the consumers misguided belief) its all about supply and demand.

It was bought for £255, if you want to save £5 then cancel and re-order - thats the choice you have to make and the price is the price when you make that decision.

dmg24

Outpost wrote: »

They say "demand" but I presume in most cases they actually mean "ask politely".

I think "demand" just sounds more dramatic.

In most cases on here, you'll find that they do mean demand!

Outpost

visidigi wrote: »

I think you need to look around - this happens each and every time threads such as this are started - the point of the comment is you sometimes just have to accept that the price goes up and down...

If that's the point of your original response then maybe it would be easier in future to simply say that to the person asking a genuine question rather than wrap the (admittedly good) point up in unnecessary wordplay.

The 'would you complain if the price went up' comment seems a little obtuse to be honest.

visidigi

Outpost wrote: »

If that's the point of your original response then maybe it would be easier in future to simply say that to the person asking a genuine question rather than wrap the (admittedly good) point up in unnecessary wordplay.

The 'would you complain if the price went up' comment seems a little obtuse to be honest.

what like 'demanding'

I need not say any more.

Outpost

visidigi wrote: »

what like 'demanding'

I need not say any more.

I think that would be for the best.

dmg24

Outpost wrote: »

I think that would be for the best.

We are a pretty friendly bunch here, but needlessly picking fault with people ain't going to win you any friends!

Outpost

dmg24 wrote: »

We are a pretty friendly bunch here, but needlessly picking fault with people ain't going to win you any friends!

Ain't it? Feel free to skip my posts if you dislike what I have to say, can't say I'll be overly concerned to be honest, but I'm perfectly friendly as well.