I Hate Tescos Attitude And They Have Picked On The Wrong Person.

Gettin_me_own_back

The last 3 home delivers I have had from Tescos have been beyond belief.
SORRY FOR RANT AM HAVING A REALLY BAD DECEMBER

delv no 1
No receipt over charged (BOGOF) have not come off, 8 phone calls no call backs as we speak still no receipt.Subs sent back not refunded onto my account.Security tag still on printer cartridge, which was the wrong one so I cant take back without receipt.

delv no 2
40 mins late no phone call told by 0845 no driver stuck in traffic, driver arrived told me no one had contacted him no traffic probs, probs with previous customers credit card. Dont appriciate being lied to. Washing powder box had been tampered with half of tablets had been removed, best b4 dates rubish and so on.

delv no 3
WINE DELV DUE THIS MORNING. DID NOT ARRIVE. 6 phone calls later still no wine told to reorder for next week. I dont think so.

That was the end of the road, I want the tele no, or email address or home address for Sir Terry Levy, if it is him who is still in charge.
CAN ANYONE MSE OUT THERE HELP
REGARDS

looby75

try asda if they deliver to your area, I gave up on tesco a long long time ago. They are just too big for their boots and don't care at all now.

piggeh

I went for an interview with Ocado, who give their drivers more responsibility and authority to make refunds at your doorstep. I think the'd be worth trying if you wish to change.

ScottishSapper

You could try:
Sir Terry Leahy (MD)
TescoPLC
New Tesco House
Delamare Rd.
Cheshunt
EN8 9SL
0800 505555
terry.leahy@uk.tesco.com

IvanOpinion

I just can't believe that someone who has had so much trouble still shops there

Ivan

tracy1_2

never had a problem with my tesco deliveries - one of the drivers carries it all the way through to the kitchen too.
i have beed overcharged once - rang them up and sorted out immediately.
make sure the store know (where it is delivered from) as the man/co-ord may be completely unaware. good luck

hjb123

Ive had great service too from my local Tesco. They have friendly drivers and they are happy to take the shopping wherever you want it. Any discrepancies were sorted out upon ringing the customer services and when they hadnt sent enough of something once they sent someone out specially the next day with more - and a bit extra for our inconvenience! The only thing that ever wasnt right - was when we ordered lots of fizzy white wine - they didnt have it all so they substituted some of the bottles - for red wine that wasnt fizzy - we just sent it all back no problem!

THE_LONE_RANGER_4

why dont you go some where else ? or do it yourself , fuss about nothing get a life dear oh dear ......................

ckerrd

THE_LONE_RANGER wrote:

why dont you go some where else ? or do it yourself , fuss about nothing get a life dear oh dear ......................

A bit harsh is it not?

OP has tried to use a service as advertised, and failed. Not their fault.

I thnk the OP should complain as much as they like and make sure they take their business elsewhere.

kuohu

THE_LONE_RANGER wrote:

why dont you go some where else ? or do it yourself , fuss about nothing get a life dear oh dear ......................

Maybe but this IS the Vent forum after all.

Rex_Mundi

Can I remind everyone of the message at the top of the forums............

Please be nice to all MoneySavers. There’s no such thing as a stupid question, and even if you disagree courtesy helps.