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Supposed to be doing my BSL homework!!!

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I am so frustrated, I am supposed to be tackling my british sign language homework and cant because of problems with Quicktime/flash.

I am extremely untechie and have just been guessing at what to do/googling it....

I was using IE and so far I have uninstalled them and reinstalled, updated but still failing to initialise/plugin error. So installed Firefox and NOTHING, it doesnt show the clip nor say Error etc.

What else can I do?

Jen
«13456710

Comments

  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    If you have installed Firefox, you need to install flash for it - go to the Adobe website and install it from there
  • top_drawer_2
    top_drawer_2 Posts: 2,469 Forumite
    Done. It asked me to close firefox as it conflicted. Just checked to see if the clips will play and same as before. Nothing.
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    It does need to close Firefox to complete the Flash installation, that is normal. You could try Google Chrome to get you going - it has flash pre-installed
  • top_drawer_2
    top_drawer_2 Posts: 2,469 Forumite
    edited 25 April 2011 at 10:01PM
    Done.

    Now it says Missing Plug-in and it closed the browser stating "Data Execution" and the site page still says that the plig-in is Missing
  • RussJK
    RussJK Posts: 2,359 Forumite
    Has flash ever worked for you?
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    edited 25 April 2011 at 10:16PM
    Ok, that's the easy stuff tried, it could be looking for more than just Flash, so now some questions:
    - where are the files you are trying to run - hard drive, dvd, web, etc
    - are there any 'system requirements' with the software that relate to plugins.
    - what operating system do you have.
    - you mentioned Quicktime, so do you have that installed

    Firstly though, test your flash here
  • GeoffX
    GeoffX Posts: 417 Forumite
    100 Posts
    If your software is just Flash-based then you can download a standalone Flash player from Adobe called Flash Player Projector from here:
    http://www.adobe.com/support/flashplayer/downloads.html
  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    What website is it?
  • top_drawer_2
    top_drawer_2 Posts: 2,469 Forumite
    edited 28 April 2011 at 4:57PM
    Hello,

    I've been offline since Monday as Virgin has had a problem on the network affecting internet and TV services.


    The website is http://www.signstation.org and I'm trying to use the BSL dictionary resource which is only available to registered users - the other web videos are playing fine on other parts of the si. I have used it in the past and it always been fine.

    Its currently downloading something .... so really hoping it works now :j

    Jen
  • top_drawer_2
    top_drawer_2 Posts: 2,469 Forumite
    No such luck ;(

    "an error occured inside a plug-in contained on this page" followed by "The plug-in failed to initialise properly"

    although it did show the videa briefly, then Internet Explorer shut down.

    Thanks

    Jen
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