dla and carers allowance stopped

Mojisola

janerance wrote: »

my daughter had all her benefits taken away in february.shewas left with £20 family allowance to live off.she appealed and was told it will take upto a year.

I would get on to your daughter's MP. It's surprising how quickly things can get sorted out when an MP is on the end of the phone.

diolch

Mojisola wrote: »

I would get on to your daughter's MP. It's surprising how quickly things can get sorted out when an MP is on the end of the phone.

It's no wonder things never get sorted by our MP's. If I was to count the number times that I have seen that comment on this site, MP's would be up to their necks in arguments with the DWP/HMRC instead of doing what they should be doing, being paid for and claiming expenses for - running the damn country!

Don't you think that the OP should be talking to the Welfare Rights guy first to see what can be done without taking such a drastic step?

Mojisola

diolch wrote: »

It's no wonder things never get sorted by our MP's. If I was to count the number times that I have seen that comment on this site, MP's would be up to their necks in arguments with the DWP/HMRC instead of doing what they should be doing, being paid for and claiming expenses for - running the damn country!

Don't you think that the OP should be talking to the Welfare Rights guy first to see what can be done without taking such a drastic step?

The OP's daughter already has a Welfare Advisor who doesn't seem to be able to help.

nannytone_2

diolch.........youre missing my point.
she claimed incom,e support pre tax credits.

no one justy had income support stopped without being informed they were being transferred to ctc.
it would have been automatic!

so to say that a claim that pre dated tax credits, was never reveiwed in any way is just wrong!

diolch

Mojisola wrote: »

The OP's daughter already has a Welfare Advisor who doesn't seem to be able to help.

Well maybe the OP's daughter hasn't brought the subject up with him.
I can't believe that a WRO is that useless that he doesn't know how to review a claimant's affairs and advise on benefits available.

diolch

nannytone wrote: »

diolch.........youre missing my point.
she claimed incom,e support pre tax credits.

no one justy had income support stopped without being informed they were being transferred to ctc.
it would have been automatic!

so to say that a claim that pre dated tax credits, was never reveiwed in any way is just wrong!

So are you saying that the DWP would have sent her a letter telling her that her IS was to stop but not to worry, she will automatically be transferred over to TC's?

If that is what you are suggesting, that will be the first case that I have ever come across in over 40 years that the DWP will pass everything over to HMRC so that she doesn't have to do anything but wait for her money.

Sorry, but the two departments may share info, but they do not and never have accepted claimants being transferred over like that. HMRC will and does, require a claimant to make a formal claim notwithstanding the situation as it was (IS closing).

I would concede that the daughter may have had a letter from the DWP saying that that is what is to happen, in which case it was up to her to still make a formal claim. It is likely that the letter was lost/never received or even that the daughter didn't understand a word of it, and put it in the bin. Someone somewhere should have picked up that she was missing on the transfer over.
To say that it is her fault because she should have enquired is not right, she genuinely probably believed that that was all she was entitled to from the end of IS and because of that way of thinking, why would she contemplate asking or looking for more money from TC?

Many don't understand a damn thing about TC's. Even I didn't know that in a renewal you should deduct SSP from the gross income for TC purposes. I know many that included SSP, thinking it was income, of approaching £2,000 and have lost out on extra TC's.

nannytone_2

when the system changed and tax credits were bought in.........................everyone was informed that they would no longer receive income support for children, but go onto ctc instead!!

it wasnt a hit or miss thing.....it was a system change!!

we arent talking about her eligability changing.........the whole system changed nationally!

merlin68

MELUV You will not just be getting £84 a FORTNIGHT. You will be getting £55 carers allowance, £20 child beneift and £108 ctc. Weekly. Plus the DLA. That's £215.00 a week plus the DLA.

diolch

nannytone wrote: »

when the system changed and tax credits were bought in.........................everyone was informed that they would no longer receive income support for children, but go onto ctc instead!!

it wasnt a hit or miss thing.....it was a system change!!

we arent talking about her eligability changing.........the whole system changed nationally!

I know how it worked, or should have worked, but should TC's have paid out without having to make a claim, just from info you say was supplied to them by the DWP?

I know it changed and most people followed up on it with HMRC and made a claim for CTC.
But we have one here that says she knew nothing about it. Her money just stopped.
Maybe she never received that letter, maybe she did, couldn't understand a word of it, and put it in the bin. It does not matter.
What matters is that her case was NOT transferred over and consequently she has lost money.

Now whose fault is that? We could argue all night on that. But suffice it to say that if she just thought that was it - no more money, why would she go knocking on the door of HMRC for CTC's when she had never had any previous dealings with HMRC?

She has been penalised because she wasn't clued up. Don't blame her for that. What has happened is that the system has let her down by not having in place a cross checking of old IS claimants who should be getting CTC's with HMRC checking that they are now receiving CTC's. Those missing off the list, like the OP's daughter should have been contacted again inviting her to make a claim.

It's all so easy to blame the claimants, it is the DWP/HMRC who are at fault for not picking up on it. They changed the system, it is their responsibility to ensure that everyone is transferred over.

diolch

merlin68 wrote: »

MELUV You will not just be getting £84 a FORTNIGHT. You will be getting £55 carers allowance, £20 child beneift and £108 ctc. Weekly. Plus the DLA. That's £215.00 a week plus the DLA.

I would like to follow this posting to see exactly what the poster actually is offered.
My gut feeling is that she will not get what you suggest. Well, not without a fight. There are too many variables/new situations/more then one government department involved.