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HSBC security key
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Hi - don't know if this is a little off topic but has anyone *not* received a secure key, but lost the option to skip to their accounts?
I'm so frustrated, I haven't received a secure key but I now can't view my balances, make payments or ANYTHING without it! There used to be an option to do so, but it's vanished. What's going on?? I emailed the tech team, they told me that HSBC are issuing everyone with a secure key by the end of this year, copied and pasted in a few irrelevant FAQ answers and then advised me to ring a premium rate number, without giving any help on the disappearing 'skip to my accounts' button. Just wondering if anyone else is having this problem/if they've resolved it?
I don't want to wait this out, who knows when my secure key will be sent!!
Claire0 -
My skip option vanished yesterday - luckily I received my pesky key a month ago. So now I have to use it. YUCK! Time to move some money about lol!0
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Ah, sounds like they may have changed the interface prematurely then... ie. before all their customers have the damn things! Wish I could move money about0
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Ah, sounds like they may have changed the interface prematurely then... ie. before all their customers have the damn things! Wish I could move money about
Well, I have received my Key Pad and can honestly say that it is awfull. The keys are hard to press and don't register properly. Perhaps it is my arthritis that HSBC haven't allowed for ?
As for the interface, it kept sending me off to non existant pages and it was only by luck that I found the page to continue setting up the security questions and answers.
If this is the future of HSBC Internet banking, I'll change banks if necessary even though I'm a Premier customer!
HSBC, you have made a big mistake in my opinion!!!!!0 -
Just to say for those of you that don't like the new security measures, someone has set up a facebook page to try and get HSBC's attention...
I can't post the link as a noob, but if you search for HSBC Secure Key Opt Out you'll find it.
Not many likes at the moment but judging by the responses on here and other forums there's a few more than 16 people not happy with it!
Personally, I'd have no problem using the key to create a new payee (as I used to do with RBS), but think the extra security just to prevent someone from seeing my balance or transferring money to one of my existing payees is OTT.
As with most things of this nature it's difficult to get the balance right between risk management and ease of use. With this one it seems HSBC have forgotten that users of this are customers. did they ask customers if they wanted this before they forced it on them?0 -
It is not a secret that online banking can save a lot of time. The signup is always difficult but it pays off afterwords. Have been using the security device for our business banking and it works great and is reliable. The good thing is that no matter what type of computer or operating system you are on you can still use that device without additional software or drivers.0
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I hate this HSBC secure key thing! it is so inconvenient having to carry it around. I don't want extra stuff to carry in my pocket all the time! it's stupid! I'm changing bank accounts!0
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Yesterday, having locked myself out due to the new Secure Key from HSBC, on impulse I went into my local Lloyds bank (having read here they do not have a Secure Key for private banking,... yet). I was suprised how easy it was to change banks. They did it all, taking care of all the standing orders etc. Just bring proof of ID (photo id = passport/driving licence) and official type of letter showing address. So I did it. I do not work for Lloyds, but did say I would mention them to you all.
I then went to the local HSBC and told the staff there. They were cool, but rather indifferent to the fact, as if resigned to my resigning! This prompted me to have a sort of interesting monolouge with them (me doing all the talking). Are you aware that many Christians read a passage in Revelations where it says that without the mark of the Beast (666) on your hand or forehead at some point in time in the future you will not be able to buy or sell at all? Revelations is often linked with the prophecies in Daniel about the Bablyonian system of religious beliefs re-emerging in the world as a dominant force, and will eventually be a sort of totalitarian world governance (this is my simplistic precise of the matter, and it is more complex I am sure, and true theologians may say I am misreading it all). So, will it be in the hand, or in the forehead?...Well, you keep loosing your Secure Key or forgetting it, so we have decided you have to have a micorchip, in the forehand or forehead. Na Na Ne Nah Nah....Illuminati's wrote a document earlier in this century about a "points system" where people will be paid by points for doing "work" (not defined by them, do they mean "work" is participating in magic ritual at the Masonic Lodge, "The Work"?).
Perhaps the mark of the Beast will be fingerprint identification or Iris scan, conditional of some sort of allegiance to the Beast (a global computer). Supermarkets already offer you "points" when you shop with them, and the bar code on goods is said to have three longer bars, one at the beginning, one in the middle, and one at the end. That bar of two thin lines each, in the computers understanding, represents the number 6 I am told. You work it out, or refute that if you can.
In closing "you cannot serve God and Mamon", no man or woman can serve two masters, said Jesus Christ...remember him? The Bible says he's coming back to check out all our accounts.
Philosopy while you save.0 -
Password-overloader wrote: »and the bar code on goods is said to have three longer bars, one at the beginning, one in the middle, and one at the end. That bar of two thin lines each, in the computers understanding, represents the number 6 I am told. You work it out, or refute that if you can.
*sigh* ... no need to do any work other than google "barcode beast snopes" ...
http://www.snopes.com/business/alliance/barcode.asp0 -
So you lost it, again, you forgot it, again...here is the solution:
What's a comin...not socialism...something worse!
rense.com/general20/666.htm0
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