What's the best O2 will offer?

brummiebabe

Evening all

I have an iPhone 3g which is approx £35 p/m - contract ends in December.

Thing is, I hardly even use 1/4 of the inclusive minutes & texts, but do go online a fair bit. I'm considering contacting O2 to try to reduce the monthly cost - but am not very good at haggling/getting good deals.

What's other people's experience of O2? Will they reduce & what's a reasonable amount to expect them to reduce it by or is there no flexibilty with iphones?

Thanks for reading

grumbler

Why would they reduce the tariff if you huggle? They gave you an expensive phone and it makes no sense to reduce your bill.

Having said that, you are allowed to reduce it a little without any huggling:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=353,E=0000000003033968419,K=8944,Sxi=6,Case=obj%2836012%29

mrchagle

brummiebabe wrote: »

Evening all

I have an iPhone 3g which is approx £35 p/m - contract ends in December.

Thing is, I hardly even use 1/4 of the inclusive minutes & texts, but do go online a fair bit. I'm considering contacting O2 to try to reduce the monthly cost - but am not very good at haggling/getting good deals.

What's other people's experience of O2? Will they reduce & what's a reasonable amount to expect them to reduce it by or is there no flexibilty with iphones?

Thanks for reading

Yes you should be able to go onto a lower tarrif, that's exactly what I did and saved myself a tenner a month.. on the 3GS, and down to £25 a/month

Techhead_2

You can go down one tariff level after the halfway point (I think that's £30 for an iPhone contract), bear in mind that it will come with an allowance of 500megabytes.

edit: snap!

brummiebabe

Thanks for the information......will check out what my average data useage has been & see if it's worth doing!! You've been very helpful;)

brummiebabe

Have reduced to next availiable tariff..have never used over 500MB so new tariff (with data bolt-on of 500MB) is £32 p/month. But I can reduce it on a monthly basis from now on....so have forwarded the date in my diary;)

Thanks for the advice:T

grumbler

brummiebabe wrote: »

But I can reduce it on a monthly basis from now on...

Are you sure? What I see is:

"You can only downgrade your tariff once during your contract period."

MisterBrico

All pre October 2010 tariffs on O2 let you downgrade once per month as many times as you like, only problem is when you downgrade you agree to the new terms, so really now youmcan only move twice.

Once on to the new terms, then the one move allowed in the new terms.

Come my 9 month point though I'm going go try and get them to allow me all the downgrades after all it's the terms I signed for and it's to my material detriment(?) if I can't downgrade fully as I took the contract based on that and it will cost me money haha.

gjchester

MisterBrico wrote: »

All pre October 2010 tariffs on O2 let you downgrade once per month as many times as you like, only problem is when you downgrade you agree to the new terms, so really now youmcan only move twice.

Once on to the new terms, then the one move allowed in the new terms.

Come my 9 month point though I'm going go try and get them to allow me all the downgrades after all it's the terms I signed for and it's to my material detriment(?) if I can't downgrade fully as I took the contract based on that and it will cost me money haha.

To move you have to accept the new T&C's whic is the one downgrade. At that point the computer will not allow further downgrades.

Good luck but the mobile companies are wise to it now, your not the first to try.

slugger09

Do all providers let you downgrade or is it just O2? I'm on the Orange £35 iPhone tariff.

grumbler

Orange let you downgrading half way too apparently.