M&S tells customers a third party may have email details and names of there customers

Helix

Dasa wrote: »

I don't care about getting spam emails but when my account was hacked they sent out spam emails in my name to hundreds of other emails and hundreds of them bounced back to my account. I hate the thought of people thinking these emails come from me.

Anyone could send messages from you even without hacking your account. I could send an email to someone from bill.gates@microsoft.com, if I wanted to with no hacking at all. Most spam filters should pick up that its not genuine as the headers don't match but if to a normal person looking at the email they would see the email as coming from bill.gates@microsoft.com

Most people don't seem to realise that, and think you need to hack and account to send email as someone.

peachyprice

JohalaReewi wrote: »

Not just M&S but also Hilton Hotels.

Helix wrote: »

This has affected lots of companies that use Epsilon, there are probably still more to be announced.

And Marriott hotels, got an email from them yesterday.

Haven't seen any increase in spam though.

sirmarcus

As I advised previously and I trust the email was a good one !:)

mik67

Got same email from Crucial.com, not a big deal.

sirmarcus

edgex wrote: »

stupidity knows no bounds

Ah yes it does !!;):rotfl:

Morglin

trinidadone wrote: »

I received this email from M&S today:

We have been informed by Epsilon, a company we use to send emails to our customers, that some M&S customer email addresses have been accessed without authorisation.

We would like to reassure you that the only information that may have been accessed is your name and email address. No other personal information, such as your account details, has been accessed or is at risk.

We wanted to bring this to your attention as it is possible that you may receive spam email messages as a result. We apologise for any inconvenience this may cause you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.

Marks and Spencer plc. Registered office: Waterside House, 35 North Wharf Road, London W2 1NW.
Registered number: 214436 (England and Wales)

Should I be concerned about this??

I'm not concerned - I get so much spam anyway, that a few more isn't going to make much odds.

I just delete them from the spam folder, daily, once I am sure I don't want a 12" penis, a 52" inch bust or feel the need to invest in a Nigerian businessman trying to get his millions out of there via my bank account........... :rotfl:

Lin

giraffe69

If they so diligent and take your privacy seriously, why are Epsilom contracted to send emails for them?

In other words, a employee has sold your information, he made a fortune. Or sorry our system was hacked we are cheap when it comes to security

This is why the census won't be filled in by me, all we get is sorry for the inconvenience in return.

It's unwise to drink too much before posting! For businesses to sub-contract specialist areas is hardly new and economies of scale and expertise make it sensible.

As for the census previous posts have already established your sad credentials in this area. What do you expect to get "in return" whatever the merits of the process or questions?

pmduk

Spam filters shouldn't really cause a problem. I check my spam folder every couple of days before hitting the delete all button. Takes about 90 seconds. Gmail handles my spam brilliantly.

mr_fishbulb

Helix wrote: »

This has affected lots of companies that use Epsilon, there are probably still more to be announced.

These ones so far (a lot are US):

1800-Flowers
Abe Books
Air Miles CA
Ameriprise Financial
Barclays Bank of Delaware
Beachbody
Bebe Stores Inc.
Benefit Cosmetics
BestBuy
Brookstone
Capital One
Charter Communications (Charter.com)
Chase
Citibank
City Market
The College Board
Crucial.com
Dell Australia
Dillons
Disney Vacations
Eurosport/Soccer.com
Eddie Bauer
Food 4 Less
Fred Meyer
Fry’s
Hilton Honors
The Home Shopping Network
Jay C
JP Morgan Chase
King Soopers
Kroger
LL Bean
Marks & Spencer (UK)
Marriott Rewards
McKinsey Quarterly
Moneygram
New York & Co.
QFC
Ralphs
Red Roof Inns Inc.
Ritz Carlton
Robert Half
Smith Brands
Target
TD Ameritrade
TIAA-CREF
TiVo
US Bank
Verizon
Viking River Cruises
Walgreens
World Financial Network National Bank

(taken from here - http://krebsonsecurity.com/2011/04/epsilon-breach-raises-specter-of-spear-phishing/)

fozmcfc

Got the M&S email, as I had just applied for a CC from them and got accepted the other day.

Seeing just that I had an email from M&S, I thought oh no, it may be an email to say sorry you haven't got it afterall.

So in the end it was a relief it wasn't lol.

Also had the play.com email along similar lines the other week.

As far as security of details go, in life on or offline we can only do so much to protect ourselves. It doesn't matter if you are 110% cautious, there is still a chance your security will be compromised.