When charges are ongoing during a claim.

amfiroda

I had an initial claim for around £3000 refunded from RBS. During the time it took for them to agree to pay me and me accepting they had walloped another £150 of charges on each of my accounts. I just added them on to the total I was willing to accept. i did have a paragraph in my original couple of letters stating I reserved the right to add on charges as they imposed them. So they paid up. But lo and behold I found a £30 charge the next month for a one day overdraw whilst waiting for the cheque to be paid into my account, I wrote and again got this back but this time the bank made it clear that would be the last refund. i never accepted this in writing but as my overdraft got paid off by the returned money, and it got me out of dept I never expect to be charged again it didnt bother me. My experience is ask and you will recieve.:beer:

kevwev_2

Today I just check my balance and have been charged another £100 I sent the 2nd letter last week what do I do please?

thanks

kevwev_2

Please anyone help!

richard1973_2

Claim for that aswell surely. Do whatever you state in the 2nd letter and add £100.
All the best with it.

kevwev_2

What do I just send another letter like the 2nd letter but add on £100 or wait for a response or send it with the next one?

richard1973_2

You can only wait so long for a response!!! Sending a repeat 2nd letter with a revised amount sounds like a good idea, it certainly won't hurt. Then take court action if you've not received an apprproiate response in time.

WitsEnd

I am in the process of taking my bank to court via moneyclaim. Since my warning letter (ignored) and even as I fill in the forms the Bank is still applying penalty charges. Can I add these to the Court case later, or must I treat them as a separate case to be refunded later?

Edinburghlass_2

Once you have started your claim online you can't add charges to it so it will need to be another claim.

WitsEnd

thank you Edinburghl;!!! - impressed by your very prompt reply!!

WitsEnd

Once you have started your claim online you can't add charges to it so it will need to be another claim.

One more thing Lass - having submitted my claim online - must I wait for that to process before writing a new 'initial' letter to my Bank?

I'd love to do it now while I'm in the mood for action..