Someone advise me on what to do? Scottish Power

penrhyn

I guess you will eventually be fitted with prepayment meters if you continue to refuse to pay, and that would be on a standard tariff costing 25% more or so.

As previously pointed out you are on possibly the cheapest tariff available, and you did sign up for it.


Being hit with two energy bills in the same month must have been the straw that broke the camels back in your case.

Would it be possible to borrow or get a salary advance for the first payment for SP to get you started with the DD.

catfish50

catfish50 wrote: »

Are you on the "Capped Price Energy" Tariff? If so, I don't think you'll be able to pay quarterly. You could try explaining that you didn't realize you would have to pay by direct debit, and ask them if out of the kindness of their hearts they will let you switch to a quarterly tariff without paying cancellation charges.

0845 numbers aren't premium rate numbers, they're local rate.

Or you could just accept that you signed up to a tariff which carries a cancellation charge, that you had ample time to read the t&cs before you signed, and now you have a choice either to pay the charge or stick with the tariff.

Widelats

penrhyn wrote: »

I guess you will eventually be fitted with prepayment meters if you continue to refuse to pay, and that would be on a standard tariff costing 25% more or so.

As previously pointed out you are on possibly the cheapest tariff available, and you did sign up for it.


Being hit with two energy bills in the same month must have been the straw that broke the camels back in your case.

Would it be possible to borrow or get a salary advance for the first payment for SP to get you started with the DD.

I can pay by quarterly bills, like bill me in 3 months time i can't let them debit me right now.

I'm unemployed i can't get any advances for anything.

Thanks.

Widelats

catfish50 wrote: »

Or you could just accept that you signed up to a tariff which carries a cancellation charge, that you had ample time to read the t&cs before you signed, and now you have a choice either to pay the charge or stick with the tariff.

You was helpful until now, i guess then its too much to ask they accept i am unemployed with a bill already outstanding and can not allow debits.

Scottish_Power

Hi Widelats,

I have read through the thread and think I can help you.

If you drop me an e-mail at [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] with your account details, I will have look and get back to you.

Kind regards

Graeme @ ScottishPower

Widelats

scottishpower_company_representative wrote: »

Hi Widelats,

I have read through the thread and think I can help you.

If you drop me an e-mail at [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL] with your account details, I will have look and get back to you.

Kind regards

Graeme @ ScottishPower

OK Graeme thanks, i have sent you the agreement number and a email, i hope to hear from you soon.