madasafish

clivejohnson

..I have been with them for 13 years or so and are more than happy with their service, but the connectiuon speed is only 54mbps shouyld this realistically be higher? I have microfilters on both phone socets but not on the master socket as i cannot get to it(too far away)

I connect to the internet using a thomson wireless router

TIA

clive

macman

clivejohnson wrote: »

..I have been with them for 13 years or so and are more than happy with their service, but the connectiuon speed is only 54mbps shouyld this realistically be higher? I have microfilters on both phone socets but not on the master socket as i cannot get to it(too far away)

I connect to the internet using a thomson wireless router

TIA

clive

Can you explain that bit again please? You need ADSL fiters on all your active sockets.

clivejohnson

macman wrote: »

Can you explain that bit again please? You need ADSL fiters on all your active sockets.

What I meant was, that the master socket is in the cupborad, 6 feet away. There is nothing whatsoever plugged into it,and am using the extension sockets (one upstairs, and one im using right now) for the telephones. these each have a microfilter plugged into them.

clivejohnson

espresso wrote: »

Most people would be very happy if their connection speed really was 54Mbps! That is the maximum speed between your PC and your router. Log into your router to find out your actual broadband connection speed or post the result of a speedtest e.g. here

What exactly do you mean by "log into your router"?

macman

If the master socket is only 6 ft from your PC, then much better to plug the router into that and use ethernet from router to PC? Using long phone extension leads invariably degrades the signal and speed.
if you want to take the issue up with MAAF then you need to have run your speed test from the BT test socket behind the master socket split faceplate, this is the only way to tell where the problem is, if indeed there is a problem.

penrhyn

clivejohnson wrote: »

What exactly do you mean by "log into your router"?

Click on the word here in espresso's post, and post the results.

By log on to your router we mean access its user interface, to post its line statistics.

How to do it here:-

http://www.kitz.co.uk/adsl/frogstats.php#58

clivejohnson

penrhyn wrote: »

Click on the word here in espresso's post, and post the results.

By log on to your router we mean access its user interface, to post its line statistics.

Tell us the make and model of your router and we can tell you how.

Ah!

It's a thomson gateway, with a thomsonTG123g wireless adapter.

clivejohnson

preferred servwer:

ping:42ms
download speed:2.75mpbs
upload speed: 0.37 mpbs

recommended server

Ping:42ms
download speed:2.75mpbs
upload speed: 0.37 mpbs

penrhyn

2.75Mbps is a little on the slow side, really need those line stats now.

Could just be you are a long way from the exchange, or maybe there is something that can be done.

macman

What makes you think that it is slow? Could just be your PC is slowing up generally, needs some more RAM , or a quick run with CCleaner to remove all the temp files etc?
2.75Mbps should be fine for basic surfing, emails etc.

KillerWatt

As Macman says, 2.75Mbps is a tad on the slow side - but it's still way short of the 54Mbps link between your PC & router (so you aren't losing anything along the way).

If it's any consolation, I probably lose more than 2.75Mbps in TCP/IP overheads alone on my connection (100Mbps).